Nicola Eva
Gonubie
Summary
Detail-oriented Intake Specialist with expertise in client assessments and case coordination. Proven track record in maintaining organized records and ensuring efficient case progression while upholding confidentiality standards.
Overview
31
31
years of professional experience
Work History
Intake Specialist
Martinez Law PA
Lutz
01.2025 - Current
- Conduct detailed intake assessments to determine client legal needs and eligibility.
- Accurately document client information in compliance with legal and confidentiality standards.
- Coordinate consultations and case assignments with attorneys and support staff.
- Provide empathetic guidance to clients navigating property, trust, and estate matters.
- Maintain organized records and follow-up systems to support efficient case progression.
Online English Teacher
Native Camp
02.2023 - 12.2024
- Delivered structured lessons in grammar, vocabulary, pronunciation, and core language skills.
- Tailored materials for Business English, exam prep, and young learners.
- Created assessments, assigned homework, and tracked student progress.
- Fostered engagement through interactive teaching and personalized support.
Branch Manager
Servest Marine
Port Elizabeth
01.2014 - 10.2021
- Oversaw branch operations, personnel, and compliance with maritime and port authority regulations.
- Managed budgets, fleet logistics, and strategic growth initiatives.
- Successfully launched and developed branches in Richards Bay and Port Elizabeth.
- Delivered training, performance evaluations, and customer service excellence.
Branch Manager
Bearing Man Group
Richards Bay
01.2009 - 11.2012
- Led daily operations, staff development, and customer engagement.
- Managed financial objectives, compliance, and inter-branch coordination.
- Fostered a high-performance culture through coaching and recognition.
Internal Sales
Norbolt
Richards Bay
01.2004 - 08.2008
- Handled client liaison, telesales, and tender management (Tronox).
- Supported internal sales operations with precision and responsiveness.
Project Coordinator
17 Shaft Training Section 21
Crown Mines
05.2001 - 09.2003
- Managed donor marketing, logistics, and SETA-compliant quality systems.
- Conducted psychometric testing and reintegration programs for ex-veterans and marginalized groups.
- Partnered with the Centre for Violence and Reconciliation on social rehabilitation initiatives.
Internal Sales
Triangle Bolt & Nut
Vereeniging
07.1994 - 11.2001
- Managed telesales, counter sales, and invoicing via Pastel 5.2.
- Oversaw internal sales operations with a focus on customer satisfaction.
Education
Grade 10 -
Riverside High School
01.1989
Project Management -
Business Skills Workshop
Basic Labour Relations -
The South African Labour Guide
120-Hour Advanced TEFL / TESOL Certificate -
TEFL Universal
Stress Management -
Speccon Holdings
Skills
- Client Liaison & Intake
- Team Leadership & Building
- Sales & Operations Management
- Strategic Business Planning
- Communication & Confidentiality
- Contract Negotiation
- Budgeting & Procurement
- Executive Support & Calendaring
- Travel Coordination
- Problem Solving & Conflict Resolution
- Customer Service Excellence
- Compliance & Ethical Standards
- Client intake
- Case management
- Documentation compliance
- Confidentiality standards
- Legal assessments
- Customer relationship management
Timeline
Intake Specialist
Martinez Law PA
01.2025 - Current
Online English Teacher
Native Camp
02.2023 - 12.2024
Branch Manager
Servest Marine
01.2014 - 10.2021
Branch Manager
Bearing Man Group
01.2009 - 11.2012
Internal Sales
Norbolt
01.2004 - 08.2008
Project Coordinator
17 Shaft Training Section 21
05.2001 - 09.2003
Internal Sales
Triangle Bolt & Nut
07.1994 - 11.2001
Grade 10 -
Riverside High School
Project Management -
Business Skills Workshop
Basic Labour Relations -
The South African Labour Guide
120-Hour Advanced TEFL / TESOL Certificate -
TEFL Universal
Stress Management -
Speccon Holdings
Similar Profiles
Carlos GonzalezCarlos Gonzalez
Insurance Department Intern at Martinez Juvenal E, MD PAInsurance Department Intern at Martinez Juvenal E, MD PA
Leslie MartinezLeslie Martinez
Medical and Property Damage Specialist at Martinez King Law Firm, PLLCMedical and Property Damage Specialist at Martinez King Law Firm, PLLC
Maricruz Becerra RosasMaricruz Becerra Rosas
Receptionist at Law Office Of Ruben Martinez JrReceptionist at Law Office Of Ruben Martinez Jr
Vuyolwethu Hlubi BunganeVuyolwethu Hlubi Bungane
Materials Handler (Fixed-Term) at Insync SolutionsMaterials Handler (Fixed-Term) at Insync Solutions
Lubabalo KekaLubabalo Keka
Assistant Director/Regional Manager (Nyandeni Region) at DEPARTMENT OF COOPERATIVE GOVERNANCE AND TRADITIONAL AFFAIRS (COGTA)Assistant Director/Regional Manager (Nyandeni Region) at DEPARTMENT OF COOPERATIVE GOVERNANCE AND TRADITIONAL AFFAIRS (COGTA)