Nhlanhla Ndaba

• Conduct thorough quality checks on candidate suitability and attitude.
• Monitoring interviews and providing feedback to recruiters.
• Ensure recruitment activities comply with internal processes
• Provide training and support to the recruitment team to maintain high quality standards.
• Coordinate QA activities with trainers and Recruitment Coordinator and management.
• Provide Recruitment Coordinator with feedback on status of completion ahead of deadlines.
• Ensure a positive candidate experience by improving communication and overall engagement. Address any issues or concerns promptly and effectively.
• Present challenges and areas of improvement on candidate quality to recruitment team and management.

• Conducted phone and video interviews to assess candidates' skills and suitability to the brand ambassador role.
• Sourced candidates beyond traditional platforms for areas with low applicant numbers.
• Selected the best quality candidates from the applicant pool.
• Handled multiple job openings to meet company staffing needs quickly.
• Met and exceeded recruitment deadlines consistently.
• Maintained applicant tracking systems.
• Trained new recruiters, improving team efficiency.
• Worked with internal team to solve recruitment challenges.

• Fostered brand loyalty through meaningful conversations and personalized product recommendations.
• Collaborated with store staff to drive sales and promote products.
• Informed customers about product benefits, leading to increased interest and sales
• Boosted brand visibility in store by being stationed at the entrance of the store.
• Built strong relationships with retail partners through reliable support and communication.
• Trained new ambassadors to ensure consistent and high-quality brand representation.
• Worked closely with the team to meet sales targets.
• Maintained positive customer relationships and upheld the brand's reputation.
• Ensured a professional a environment while exceeding client expectations.