Nhlakanipho Zwane
Johannesburg,Gauteng
Summary
Detail-oriented at Invoicing with expertise in financial literacy and invoicing management. Enhanced organisational efficiency and client relationships through proactive leadership and strong ethical integrity. Leveraged 7 years of sales experience to understand customer needs and achieve targets through effective communication and negotiation. At least 7 years at one company displaying loyalty, longevity and consistency that a workplace needs.
Overview
7
7
years of professional experience
Work history
Financial administrator
SASA Creations
Johannesburg, Gauteng
01.2025 - Current
- Enhanced financial processes by implementing efficient administrative systems.
- Assured accuracy of invoices through detailed checks prior to processing payment.
- Utilised advanced Excel skills to create detailed financial spreadsheets.
- Maintained sensitive employee data securely, adhering to confidentiality policies at all times.
- Coordinated payroll activities, ensuring timely and accurate salary disbursement.
- Managed client correspondence for improved communication and relationship-building.
- Processed invoices and payments, updating vendor and client accounts to reflect up-to-the-minute changes.
- Administered payroll processes for accurate, timely salary disbursements.
Sales executive
SASA Creations
Johannesburg, Gauteng
01.2019 - Current
- Crafted compelling pitches for securing high-value deals with clients.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Increased customer engagement by delivering high-quality product demonstrations.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Established strong relationships with key industry players to expand business reach.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Built long-term relationships with customers and generated referrals from existing clients.
Education
Certificate of Higher Education -
Nizamiye Primary & High School
Johannesburg, GautengSkills
- Invoicing management
- Financial literacy
- Microsoft excel expertise
- Ethical integrity
- Economic awareness
- Proactive leadership
- Invoicing
- Client relationship building
- E-Commerce platform experience
- Business-To-Business sales
- Knowledge of sales methodologies
- Customer Service
- Customer relations
- Interpersonal communication
- Client communication
- Client acquisition strategies
- Customer relationship management
- Networking event planning
- Customer retention
Languages
English
Fluent
isiZulu
Native
Setswana
Upper intermediate
Turkish
Elementary
Arabic
Elementary
Refrences
Mrs Nomsa Shabangu
Manager
Contact Detail: 061 399 8382
Email: nomusashabangu67@gmail.com
Timeline
Financial administrator
SASA Creations
01.2025 - Current
Sales executive
SASA Creations
01.2019 - Current
Certificate of Higher Education -
Nizamiye Primary & High School