SAP
NGOBENI LEAH DINEO
QUALITY MANAGER
KWATHEMA
Summary
Highly skilled and specialized Laboratory Technician and Quality Controller with strong people management and organizational skills, leadership qualities and more than 5 years laboratory experience. Seeking a position in Laboratory developments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
6
6
Languages
Work History
Quality Health Safety and Environmental Controller
SDGuthrie International South Africa
05.2024 - Current
- Customer Relations: Monitor customer satisfaction
Monitor and measure customer relationships to meet business objectives and Reduce customer complaints - Supplier Relations: Monitor and measure strategic supplier relationships to meet business objectives
Review and manage list of approved suppliers' process - Integrated Management: Management of Raw material and Finished product Quality control
Coordinate and conduct final product positive release - Co-ordinate management of supplier quality assurance system
- Monitor compliance of Quality agreements with stakeholders
- Monitor Quality requirements and standards compliance of Quality and Food Safety policies
- Coordinate the Emergency Action Plan and Food defense Plan with regards to Quality & Food Safety
- Ensure compliance to all Quality and Food Safety related legislation
- Quality Control / Laboratory Management: Coordinate Quality Control systems process and other aspects of the Laboratory processes
- Monitor and review analytical results and ensure that non-conformances are actioned
Coordinate and maintain the Company's quality inspection and product release programs - FSSC 22000 & ISO 9001: Coordinate the FSSC 22000 and ISO 9001 program management to ensure compliance to local and international Standards
- Coordinate and ensure compliance to:Good Manufacturing Practices (GMP) / Prerequisite Program's (PRP), Hazard Analysis Critical Control Points (HACCP) principles, Food Fraud program's, Food Defense program's, Risk Management programme
- Coordinate the Product Recall process
- Coordinate the Quality Corrective Action and Customer Complaints processes
- Audits: Maintain an auditing program and coordinate compliance audits of third-party suppliers, manufacturers and distributors
Coordinate the FSSC 22000, ISO 9001, RSPO and SMETA and External Customer Audits - Coordinate and conduct Supplier Audits and Internal Audits: GMP, CCP, Key Business Process, Laboratory and Third Parties
- Coordinate, conduct, report and follow up on Internal Audits: Close out Integrated Management system findings
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
Laboratory Technician and Quality Controller
Ecolab
10.2023 - 03.2024
- Perform limited and repetitive laboratory operations (in ISO 17025 laboratory or plant)
- Responsible for testing, restriction and release of materials
- Making sure that all the equipment in the lab is externally calibrated by certified supplier/party and doing verification of the lab equipment against calibrated ones
- Making measurements, performing several routine quantitative and qualitative tests according to standard procedures
- Using wet chemistry analysis techniques, Titration(Auto/manual), Densimeter, FTIR, Fluorescen spectrophotometer, Viscometer, Karl-fischer, refractive index, Moisture analyzer, pH meter, water quality analyzer and the Nalco water raw materials
- Setup of laboratory equipment and in recording data for experiments and procedures
- Writing experimental reports, summaries, protocols and appropriate documentation in lab notebook
- Performs routine and safety program checks and preventive maintenance on instruments
- Provide laboratory support to housekeeping team projects, working with multiple project leaders as needed, The meet and greet client orientation and customer visits
- Making sure that all locally produced products have the COAs and are on the system and export products loaded on the vault as well
- Investigate failures of products
- Report details of investigation and provide guidance wrt RM, formulation and mix introductions to parties
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
Senior Quality Controller and Analyst
Super Oil Mills
03.2023 - 09.2023
- As a Senior Quality Controller and Analyst at Super Oil mills, I have extensive experience in monitoring, evaluating, and analyzing quality to ensure full compliance with regulations and standards, also carrying out calibration of all the equipment to ensure compliance
- I am adept in utilizing auditing tools and quality management systems to guarantee the highest caliber of products
- Assisting with weigh bills and effectively liaise with sales, production and the loading personnel
- Make sure that the correct quantity is loaded on the truck and also ensure that the correct product is loaded, sending reports to the sales team and making sure that all safety measures put in place are adhered to by all trucks that load on site
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
- Training and supervising WIL students.
Quality Controller and Analyst
Super Oil Mills
05.2022 - 09.2023
- Company Overview: Accredited ISO 22000 Laboratory
- As Quality Controller Laboratory Technician in Super Oil Mills accredited ISO 22000 Laboratory, I ensured high quality standards of edible Soya, Cotton, Canola and Sunflower oil by assessing lab results, samples, and developing statistical quality control processes
- I also detected faulty products to identify root causes and initiate corrective actions
- Including demonstrating all analysis of wet and dry chemistry tests
- Wet chemistry analysis Titration for Free fatty acids, Peroxide value and Soap in Oil
- Water test pH, TDS, Alkalinity, sulphates and hardness from boiler section
- Operating pH meter and TDS meter
- Water bath pH urease and Creosol red test
- Good and fast Reporting of results
- Sampling throughout production process and sample prepping
- Grading raw materials to ensure perfect quality
- Inspection of tankers and final product before loading takes place
- Operate NIR Foss for analysis
- Operate Lovibond spectrocolorimeter for color analysis
- Operate Karl-fischer Titration for Moisture
- Safe operation of soxhlet extraction
- Creating COA's (Certification of analysis)
- Practice good hygiene and Housekeeping
- Stock taking
Chemical Process Engineer (Graphene technologies and laboratory assistant)
Sabinano Pty Ltd
03.2021 - 02.2022
- Conducting research to develop new and improved processes for manufacturing
- Establishing safety procedures for individuals working with dangerous chemicals
- Developing methods for separating components of gases and liquids
- Designing and planning equipment layout
- Conducting tests and monitoring the process performance throughout production
- Troubleshooting problems associated with manufacturing processes
- Evaluating processes and equipment to ensure compliance with environmental and safety regulations
- Estimating production costs
Process Engineer (Adaptation of graphene technologies)
CSIR
01.2021 - 03.2021
- As a Process Engineer for the CSIR's Graphene Technologies Adoption Program, I provided technical consultation
- Developed process methodologies
- Ensured successful adoption of new technologies
- My enthusiasm for new technology and attention to detail contributed to the program's successful introduction of graphene
Laboratory Assistant (Chemistry and Chemical engineering laboratory technician)
Vaal University of Technology
01.2020 - 06.2020
- Company Overview: Accredited ISO 9001
- As Chemical Engineering Laboratory Assistant at Vaal University of Technology, I supported faculty members in laboratory operations, including experiments and demonstrations
- Complied with safety regulations, and operated various laboratory equipment and instrumentation
- My duties also included managing and maintaining laboratory materials, conducting inventory counts, and preparing reports
- Operating pilot plants, Performing tests and experiments, both with and without supervision from senior lab technicians
- Tracking results and recording data for the duration of experiments
- Compiling data into graphs and reports at the conclusion of experiments to summarize the results
- Preparing equipment prior to experiments and ensuring all necessary supplies are easily accessible
- Cleaning the laboratory, both at the conclusion of an experiment or test and during the process
- Organizing and maintaining the supplies and equipment in a lab, and ordering replacement stock
Education
Advanced Diploma - Chemical Engineering
VAAL UNIVERSITY OF TECHNOLOGY
01.2022 - 12.2025
National Diploma - Chemical engineering
VAAL UNIVERSITY OF TECHNOLOGY
Grade 12 - undefined
Mokebe High School
Skills
- Ability to stand long hours and work shifts
- Leadership
- SAP
- Microsoft Office Suite
- Ability to work independently and individually
- Teamwork
- Work well under pressure
- Adaptability
- Sound Communication at all levels
- Project Management
- Safety Protocols and Emergency Handling
- Maintenance Program Development
- Data Recording and Reporting
- Supervising Personnel
- Quality Control and Assurance
- Laboratory Instrumentation and Analysis
- Ability to stand long hours and work shifts
Certification
Lean Six Sigma (White belt Certification)
Social - Linkedin
https://www.linkedin.com/in/leahdineo?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
Accomplishments
- Investigated techniques for generating, testing, and deploying nano flocculants to reduce contamination in water sources.
- Prepared reports on coagulation test results.
Water Research Commission (WRC) SANAS 17025 Accreditation Project
Student under Sabinano Pty Ltd (Bio nano flocculants for wastewater treatment)
2021/05 - 2022/08
Software
Shopware
ChemCAD
SCADA
References
Ms NKONYANE SDGuthrie 011 896 9092
Miss TIISETSO Ecolab 073 110 1914
MRS MOHLALA Super oil mills 072 612 7726
PROF SABELO Sabinano Pty Ltd 081 002 8472
Dr MIKE MASUKUME CSIR Project 082 096 6980
Timeline
Quality Health Safety and Environmental Controller
SDGuthrie International South Africa
05.2024 - Current
Laboratory Technician and Quality Controller
Ecolab
10.2023 - 03.2024
Senior Quality Controller and Analyst
Super Oil Mills
03.2023 - 09.2023
Quality Controller and Analyst
Super Oil Mills
05.2022 - 09.2023
Advanced Diploma - Chemical Engineering
VAAL UNIVERSITY OF TECHNOLOGY
01.2022 - 12.2025
Chemical Process Engineer (Graphene technologies and laboratory assistant)
Sabinano Pty Ltd
03.2021 - 02.2022
Process Engineer (Adaptation of graphene technologies)
CSIR
01.2021 - 03.2021
Laboratory Assistant (Chemistry and Chemical engineering laboratory technician)
Vaal University of Technology
01.2020 - 06.2020
National Diploma - Chemical engineering
VAAL UNIVERSITY OF TECHNOLOGY
Grade 12 - undefined
Mokebe High School
Lean Six Sigma (White belt Certification)
Women in engineering leadership, fellowship program
ISO 9001;2025
First Aid level 1
Permit to work competency
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