Hi, I’m
Nevine O'Donovan
Pretoria,Gauteng
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Summary
Highly organized and dedicated professional with a proven track record of delivering exceptional customer service in fast-paced environments. Attention to detail and strong decision-making abilities enable handling multiple tasks concurrently with ease. Self-motivated work ethic allows for success in both independent and team settings, consistently performing tasks effectively and efficiently. Skill set positions as an asset to any organization seeking a commitment to excellence.
Overview
3
years of professional experience
Work History
ComOddies
Administrative Assistant
05.2021 - 12.2022
Job overview
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted team productivity with regular preparation of detailed reports and presentations.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
PEC Utility Management
Technical Clerk
05.2023 - 06.2024
Job overview
- Job Card Management
- Assignments and Scheduling
- Job Card Feedback - Internal + External
- Jira Ticket Management
- Overtime Record Keeping
- Prepaid (Setup of Meters)
- Daily Site Arrangements
- Courier/Shipments
- Quotes - Compile Basic Quotes
- Support link with PTA Ops and AMI Support
- Sales Requests and Feedback
- Pretoria Tech Department Stock management
- SLD Drawings for Small Buildings
PEC Utility Management
Junior Accountant
05.2023 - Current
Job overview
- Verified data from Watchdog to align with billing records, resolving discrepancies
- Recorded council account transactions accurately in financial reports
- Included relevant notes in monthly financial reports, explaining variances
- Calculated accruals precisely according to client specifications
- Prepared and delivered timely financial reports as per client agreements
- Prioritized daily tasks to meet deadlines and client expectations efficiently
- Gathered and assessed client feedback on financial reports and services
- Addressed client concerns promptly to maintain positive relationships
- Responded to client inquiries regarding financial reports, billing, and accrual calculations, providing clear and accurate information
- Auditing accounts to verify accuracy while oversight was being conducted
Education
TeneoBryanston, GP
High School Diploma
01.2022
Upskillest
Diploma from Accounting And Bookkeeping
08.2024
Skills
- Communication
- Problem-Solving
- Critical Thinking
- Time Management
- Teamwork
- Adaptability
- Proficient in Utilizing various Platforms
Languages
Afrikaans
English
References
- Cheryl Taylor, ComOddies, hello@comoddies.co.za, 079 912 7157
- Riaan Ludeke, PEC Utility Management, riaan.ludeke@pecgroup.co.za, 076 479 6967
- Mariska Jooste, PEC Utility Management, mariska.jooste@pecgroup.co.za, 074 240 4758
Software
Infosoft
Syntell
Sage X3
Sage One
Office 365
Timeline
Technical Clerk
PEC Utility Management
05.2023 - 06.2024
Junior Accountant
PEC Utility Management
05.2023 - Current
Administrative Assistant
ComOddies
05.2021 - 12.2022
Teneo
High School Diploma
Upskillest
Diploma from Accounting And Bookkeeping
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork from home optionPersonal development programsAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Tshepo Dick MaodiTshepo Dick Maodi
Regional Head of Disbursements at United States Agency for International Development (USAID)Regional Head of Disbursements at United States Agency for International Development (USAID)
Terungwa James AgeTerungwa James Age
Postdoctoral Research Fellow at University of South AfricaPostdoctoral Research Fellow at University of South Africa
ZOLISWA MANZIZOLISWA MANZI
Multimedia Designer at GCISMultimedia Designer at GCIS
Caylin viljoenCaylin viljoen
Shadowing at Zuid- Afrikaanse HospitalShadowing at Zuid- Afrikaanse Hospital
Cindy DanielCindy Daniel
Administrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant at Everside HealthAdministrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant at Everside Health