Nescka Pistorius
Centurion
Summary
I am a child of God and proactive adaptive individual; I take pride in my work and these characteristic permits me to adjust well to any environment, seeking enhanced effectiveness and increased efficiency in any given situation, including working under pressure. I see myself as an ambitious, dynamic, and driven individual who considers my loyalty and values as a top priority. I set high goals for myself in everything I do. I can work in various environments; I am adaptable always strive to deliver my best.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior F&I Manager
Suzuki Menlyn
Menlyn
12.2025 - Current
- Maintain / enhance customer's perception of the dealer with regards to customer
- To ensure every customer has a clear understanding of the obligations entered into.
- To deal with all customer queries with utmost clarity and courtesy
- To ensure that all procedures and code of conduct are followed with regards to the FICA and FAIS acts (Stipulated by compliance procedures of FSP by Key individuals and/or compliance officers)
- To deal with customer queries / complaints in a clear and courteous manner
- Selling finance options, extended warranties, service contracts
- Working with banks to secure, approve, and finalize auto loans for new and used car buyers.
- Preparing, reviewing, and signing contracts to ensure accuracy for rapid funding, often managing contracts in transit.
- Finalizing the sale, verifying client information, and addressing customer needs while maintaining a high Customer Satisfaction Index
- Maintaining relationships with lenders and understanding their underwriting guidelines to maximize approval rates.
Senior F& I Manager
Exclusive Auto's
Gezina
09.2025 - 12.2025
- Generating additional profit for the dealership while maintaining ethics and customer satisfaction.
- Arrange payment plans for customers by working with banks and other financial institutions.
- Draw up and finalize all legal and financial paperwork accurately and efficiently.
- Offer and sell products such as extended warranties and other protection plans.
- Oversee the final delivery of the vehicle after all financial and contractual aspects are complete.
- Build and maintain strong relationships with financial institutions to get the best rates and terms.
- Review a customer's credit application, credit report, income, and debt to determine their financial standing.
- Work with various banks and lenders to find and secure the best possible loan terms and interest rates for the customer.
Junior F&I for Ford/Mahindra & BAIC
BB Group
02.2024 - 08.2025
- Taking over the financial aspect of the transaction from the sales executive
- Doing an effective needs analysis
- Obtaining finance approval for the client.
- Giving advice on relevant financial products
- Ensuring clients are given advice in order to make informed decisions.
- Signing up customers on behalf of the banks.
- Ensuring deals are paid out timeously.
F&I Assistant for Ford/Mahindra & BAIC
BB Group
02.2023 - 02.2025
- Assist our F&I consultants with various admin duties
- Assist in loading Finance Applications
- Performing other general administrative tasks
- Impeccable client service with professionalism and friendliness
- Assist with explaining the costs, terms, and contractual obligations of any finance transactions
- Assist with explaining to the customers all products and services on offer
- Compile and submit files with required documentation to financial institutions
- Ensure that all transactions are followed up and paid out as soon as possible
- Process invoices and follow up with clients, suppliers as needed
F&I Assistant for KIA & Mazda
LAZARUS MOTOR COMPANY
08.2022 - 02.2023
- Assist our F&I consultants with various admin duties
- Assist in loading Finance Applications
- Performing other general administrative tasks
- Impeccable client service with professionalism and friendliness
- Assist with explaining the costs, terms, and contractual obligations of any finance transactions
- Assist with explaining to the customers all products and services on offer
- Compile and submit files with required documentation to financial institutions
- Ensure that all transactions are followed up and paid out as soon as possible
- Process invoices and follow up with clients, suppliers as needed
Sales/Office Assistant
THE VICTORIAN GARDEN SKINCARE
06.2021 - 05.2022
- All duties related to Admin
- Updating and adding new customer accounts
- Receiving & Dispatching Stock
- Responsible for maintaining current records of collected payments
- All Payment Queries and Reconciliations on accounts
- Issue Statements at month end
- Preparing orders for dispatch
- Stock Control
- Meeting, greeting, and assisting walk in clients
- Assisting Clients with any enquiries and consumer complaints
- Identify individual customer needs.
Senior Payroll Administrator
SINGAMANDLA RETAIL SOLUTIONS
06.2020 - 04.2021
- Capturing all shift hours correctly from Web Reports and Manuals.
- Ensuring all payroll transactions are processed efficiently
- Collecting, calculating, and entering data in order to maintain and update payroll information
- Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting
- Resolving payroll discrepancies.
- Maintaining payroll operations by following policies and procedures.
- Assisting and resolving all Pay Queries.
- Invoicing
- Site Visits
- Collect and verify timekeeping information for all employees.
- Calculate pay according to hours worked incorporating leaves and overtime
- Processing timesheets, updating payroll records, and answering employee questions about payments
Customer Care Consultant (CCC) /Sales Executive
AUDI CENTRE MENLYN - PRE -OWNED/NEW
07.2018 - 03.2020
- Accessories Sales Executive for Pre - Owned and New Cars
- Tracker & Bidvest Bid Track Sales Executive
- Demonstrating and Presenting products
- Developing of new clients
- Negotiating contracts and packages
- Calling client for feedback on Sales Executive Service and Performances
- Report CSI on motivate
- Loading Contracts for Clients
- Assisting Clients with any enquiries and consumer complaints
- Identify individual customer needs.
- Build clientele and business
- Reach targets
- Maintain and exceeds targets
Education
Grade 12 / Matric - English, Afrikaans, Life Science, Computer Application Technology, Consumer Studies, Life Orientation, Mathematics
Pretoria North High School
01.2011
Skills
- Microsoft Office: Outlook, Word, Excel, PowerPoint
- Pastel Accounting, Pastel Express 18
- CRM – Database
- Motovate - CSI Reporting
- Seriti Solutions
- Lightstone Signio
- Adasoft
Certification
- Pastel Version 14 Certificate - Pretoria Academy of Learning
- Certificate Professional Make Up Artistry - Face to Face Beauty and Make Up Design School Centurion
- National Credit Act
- Class of Business
- Short Commercial Lines
- Short Personal Lines
- Long Term
- NQF Level 4
- Financial Literacy
- RE 5
Languages
Afrikaans (Read, Write and Speak Good)
English (Read, Write Speak Good)
Timeline
Senior F&I Manager
Suzuki Menlyn
12.2025 - Current
Senior F& I Manager
Exclusive Auto's
09.2025 - 12.2025
Junior F&I for Ford/Mahindra & BAIC
BB Group
02.2024 - 08.2025
F&I Assistant for Ford/Mahindra & BAIC
BB Group
02.2023 - 02.2025
F&I Assistant for KIA & Mazda
LAZARUS MOTOR COMPANY
08.2022 - 02.2023
Sales/Office Assistant
THE VICTORIAN GARDEN SKINCARE
06.2021 - 05.2022
Senior Payroll Administrator
SINGAMANDLA RETAIL SOLUTIONS
06.2020 - 04.2021
Customer Care Consultant (CCC) /Sales Executive
AUDI CENTRE MENLYN - PRE -OWNED/NEW
07.2018 - 03.2020
Grade 12 / Matric - English, Afrikaans, Life Science, Computer Application Technology, Consumer Studies, Life Orientation, Mathematics
Pretoria North High School