Nelisiwe Lungile Cebisa

Capturing patient's information into the system.

- Responsible for appropriate packaging, recording and monitoring of all outgoing specimens.

- keep request form for audit purposes.

-Printing out patient's results.

-answering phone calls and dealing with doctor's queries.

- Filing documents.

-Using Track care system

- Verifies the suitability of specimen for processing

- Recieve, labels and sorting of specimens according to their SOP's.

- Capturing patient's information into the system.

- Responsible for appropriate packaging, recording and monitoring of all outgoing specimens.

- keep request form for audit purposes.

-Printing out patient's results.

-answering phone calls and dealing with doctor's queries.

- Filing documents.

• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Used time management and efficient cleaning methods to meet deadlines.
• Removed trash, debris and other waste materials from premises.
• Vacuum floor where possible

• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
• Activation of customer DSTV.
• Filing All the records for future referral