Malibuseng Angeline Thebe
Laboratory Clerk
Bloemfontein
Summary
Dynamic professional with a proven track record at National Health Laboratory Services, excelling in quality control procedures and teamwork. Adept at specimen preparation and maintaining confidentiality, I have significantly reduced errors in sample handling while fostering collaboration across departments. Committed to continuous improvement and operational excellence in laboratory settings.
Overview
25
25
years of professional experience
Work History
Laboratory Clerk
National Health Laboratory Services
09.2005 - Current
- Ensured accurate data entry in the laboratory information system, contributing to consistent results reporting.
- Promoted a culture of safety by consistently following proper procedures for waste disposal and chemical handling within the lab space.
- Contributed to team collaboration by effectively communicating with colleagues regarding sample submissions and testing status updates.
- Collaborated closely with cross-functional teams to ensure seamless coordination between departments on shared projects or initiatives involving the laboratory space.
- Reduced errors in sample handling by strictly adhering to established protocols and guidelines during routine tasks.
- Assisted researchers with timely retrieval of archived samples, enabling efficient study progression.
- Participated in ongoing professional development, staying current with industry trends and best practices for optimal laboratory performance.
- Facilitated smooth operations by promptly addressing any discrepancies or issues related to sample storage or documentation.
Sales Consultant
Capitec Bank
05.2002 - 02.2005
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Administrator
CCMA
03.2002 - 04.2002
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Financial Controller
Technikon Free State (CUT)
02.2002 - 02.2002
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
- Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for executive review.
- Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
- Maintained strong relationships with external auditors, facilitating smooth annual audit processes and addressing any concerns promptly.
- Conducted regular variance analyses between actual results and budget projections to identify trends or issues requiring further investigation or action by management staff.
- Led organizational cash flow and cash flow forecasting initiatives.
Data Capturer
Independent National Electoral Commission
02.2001 - 02.2002
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of data entered in databases
- Entered client information into databases quickly and with minimal errors.
- Obtained scanned records and uploaded into database.
- Scanned documents and saved in database to keep records of essential organizational information.
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
Education
No Degree - N4 - N6 Business Management
Thaba Nchu Technical College (Motheo)
Thaba Nchu, South Africa 04.2001 -
Skills
Quality control procedures
Specimen preparation
Lab equipment operation
Confidentiality compliance
Laboratory safety
Sample management
Teamwork
Sample preparation
Teamwork and collaboration
Timeline
Laboratory Clerk
National Health Laboratory Services
09.2005 - Current
Sales Consultant
Capitec Bank
05.2002 - 02.2005
Administrator
CCMA
03.2002 - 04.2002
Financial Controller
Technikon Free State (CUT)
02.2002 - 02.2002
No Degree - N4 - N6 Business Management
Thaba Nchu Technical College (Motheo)
04.2001 -
Data Capturer
Independent National Electoral Commission
02.2001 - 02.2002