Ndasilwohenda Ndilinawa
Specialist: Channel Applications
Windhoek
Summary
Hardworking channels application specialist with expertise in payment industry, core banking and card management system, coupled with deep understanding of regulatory frameworks. Quality driven and discipline approach to completing the work. Eager to contribute to team success through hard work and excellent organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CHANNELS APPLICATION SPECIALIST
Standardbank Namibia
10.2021 - Current
- Provide L2 support to SBN.
- Payments application systems support.
- User Access & Security Management.
- Provide support for Banking Operational Services
- EFT Industry engagements
- Provide support for card management system, ensuring smooth operation of card-related processes and transactions
- Banking Support Planning, Scheduling, and reporting
- Assist in documenting business/functional requirements for core banking, GCE and NBOL payment systems Application Support
- Provide L2 support for EFT payment systems and core banking.
- Monitoring and managing EFT payments application
- Implement changes for core banking , GCE and NBOL payment systems
- Review logs to address application and technical issues
- Monitor and support third Party Applications integration (i.e., MasterCard settlement, Namclear, Mobipay etc.)
- Submit all compliance evidence of PCI DSS to ensure that payment card controls are enforced
IT SHIFT ADMINISTRATOR
Standardbank Namibia
04.2019 - 09.2021
- Document and report all system problems to Application & Infrastructure Support teams.
- Provide training to various teams on newly build system monitoring dashboards.
- Monitoring for file integration on Linux OS Creating user accounts, reset passwords, create groups on Active Directory and all required Peripheral systems, etc.
- Monitor Data Centre & distributed environments and report incidents and faults to Data Centre Facilities team.
- Facilitate Core System & related peripheral systems EOD/BOD.
Education
Master of Informatics -
Namibia University of Science And Technology
Bachelor of Informatics - Informatics
Namibia University of Science and Technology
Windhoek, NamibiaBachelor of IT - Business Computing: Information Technology
Namibia University of Science and Technology (NUST)
Skills
Banking Channels supportundefined
Certification
Henley Business School & Analytics Vidhya- Data Science, 03/2023
References
1. MR. VICTOR KULULA, Senior application specialist, Capricorn group, +264 818116892
2. DIANA TJIJOROKISA, Fulfillment officer, Standard bank, +264 814120708
3. MR. MBOKOMA GABRIEL, Mathematics & statistics Lecturer, NUST, +264 813299140
Timeline
CHANNELS APPLICATION SPECIALIST
Standardbank Namibia
10.2021 - Current
IT SHIFT ADMINISTRATOR
Standardbank Namibia
04.2019 - 09.2021
Master of Informatics -
Namibia University of Science And Technology
Bachelor of Informatics - Informatics
Namibia University of Science and Technology
Bachelor of IT - Business Computing: Information Technology
Namibia University of Science and Technology (NUST)
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