Ndasilwohenda Ndilinawa
Windhoek
Summary
Dynamic and experienced Informatics professional with a comprehensive background in management information systems(MIS), Health Information Systems (HIS), business analysis, process management and project management. Seeking a part-time lecturer position to share industry insights, practical knowledge, and a passion for technology with students. Proven ability to communicate complex concepts in a clear and engaging manner, fostering an interactive and collaborative learning environment. Eager to contribute real-world experience and expertise to inspire the next generation of informatics professionals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Channels Application Specialist
Standardbank Namibia
Windhoek
10.2021 - Current
- Support Business Units such Operations, Card Acquiring and Card Issuing Departments.
- Provide training to branch and call center staff on the application use and features.
- Collaborate and support third Party Applications integration (i.e. MasterCard settlement, Namclear, Mobipay etc.)
- Utilizing various file integration, excel and SQL server queries to facilitate Always On and Always Secure Authorizations and settlement.
IT Shift Administrator
Standardbank Namibia
Windhoek
04.2019 - 09.2021
- Document and Report all system problems to Application & Infrastructure Support teams.
- Provide training to various teams on newly build system monitoring dashboards.
- Provide input to the creation and revising of user training manuals and procedures
- Creating user accounts, reset passwords, create groups on Active Directory and all required Peripheral systems, etc.
Temporary Student Assistant
Namibia Student Financial Assistance Fund
Windhoek
01.2017 - 02.2017
- Providing students with training on the new online grant/loan application system
- Assisting students in setting up their user profiles on the online system
Education
Master of Informatics - Informatics
Namibia University of Science And Technology
Windhoek, Namibia11.2020
Bachelor of Informatics Honours - Informatics
Namibia University of Science And Technology
Windhoek, Namibia04.2016
Bachelor of IT: Business Computing - Information Technology
Namibia University of Science And Technology(NUST)
Windhoek04.2015
Doctor Philosophy: Informatics - Informatics
Namibia University of Science And Technology
Windhoek, NamibiaSkills
Research Focus:
- Publication: Ndasilwohenda Tuyenikelago Ndilinawa, Osakwe Jude, "Use of Mobile Technology in Higher Educational Institutions: Students and Lecturers Perspective", International Journal of Science and Research (IJSR), Volume 9 Issue 6, June 2020, pp 1448-1453,
Teaching Experience:
- Training students on the new NSFAF online application system in 2017
- Training call center stuff on new banking application within the Card and ATM space
- Mentoring and coaching research students without compensation
Skills:
- Programming languages: Python and SQL
- Technologies: Jira software, Agile methodology, Scrum methodologies, MySQL database, Microsoft SQL server, Power BI, Moodle, Microsoft teams, Theoretical and Conceptual frameworks
- Research skills: Data analysis and experimental designs
- Communication and Interpersonal skills
Languages
OSHIWAMBO
First Language
English
Proficient (C2)
C2
Certification
- Henley Business School & Analytics Vidhya- Data Science 03/2023
References
- MR. VICTOR KULULA :Senior application specialist, Capricorn group, Phone:+264818116892
- DIANA TJIJOROKISA: Fullfilment officer, Standard bank ,Phone: +264 814120708
- MR. MBOKOMA GABRIEL: Mathematics & statistics Lecturer, NUST, Phone: +264 813299140
Timeline
Channels Application Specialist
Standardbank Namibia
10.2021 - Current
IT Shift Administrator
Standardbank Namibia
04.2019 - 09.2021
Temporary Student Assistant
Namibia Student Financial Assistance Fund
01.2017 - 02.2017
Master of Informatics - Informatics
Namibia University of Science And Technology
Bachelor of Informatics Honours - Informatics
Namibia University of Science And Technology
Bachelor of IT: Business Computing - Information Technology
Namibia University of Science And Technology(NUST)
Doctor Philosophy: Informatics - Informatics
Namibia University of Science And Technology
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