Ncebakazi Manyonga
Ugie
Summary
IAmbitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist
Dr Daweti general Practitioner
Elliot
11.2021 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisting patients in filling medical forms and ensuring availability of treatment information by retrieving and updating patient records
- Maintaining patient confidentiality.
Retail admin and Receiving clerk
THE CLOTHING BANK
Cape Town
06.2019 - 08.2021
- Accountable for ensuring that purchase receipts are done in accordance of company's policies and procedures
- Receiving of stock on POS
- Control issuing of stock to various departments
- Maintain high level of stock integrity and accuracy
- Operated cash register for cash, check and credit cards transaction using POS system
- Completed inventory counts
- Learned duties for various positions and provided back up at key times
- Executed account update and noted account information in company data system
- Operated and maintained various office machinery such as printers, fax machines and photocopies to keep office running smoothly
Receptionist
DR R MANDELA HIGH SCHOOL
Cape Town
04.2018 - 03.2019
- Performing clerical activities of a school to support principal, teachers and administrative staff
- Responded to inquiries from callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Oversaw inventory materials, monitoring requisitions and supply restocking
- Answered phones promptly and directed incoming calls to correct offices
- Drafted professional memos, letters and making copies to support teachers and student, greeting incoming visitors professionally
- Directed clerical tasks, including copying, faxing and file management
- Handled database updates and digital file management aligned with data security and integrity requirements
Administrative Clerk
EASTERN CAPE DEPARTMENT OF HEALTH
Cala
02.2014 - 02.2015
- Developed and maintained a comprehensive budget for hospitals and clinic operations.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
- Scheduled patient appointments using an electronic appointment system.
Education
NATIONAL DIPLOMA - PUBLIC MANAGEMENT
Walter Sisulu University of Technology
Queenstown, Eastern Cape06.2013
SENIOR CERTIFICATE - Grade 12
Nyanga High School
Engcobo, ZA12.2009
Skills
- Time management
- Organizational skills
- Computer skills
- Customer service
- Analytics
- Communication skills
- Driving
- Administrative experience
- Stocking
- Microsoft Office
Certification
- Driving License Code 8
- Basic Computer Certificate
References
- GN Makwabasa, Former District Manager, Department of Health, 0655930156
- Mr Gerald, Former Head of Department, Dr R Mandela High School, 0810513923
- Leeanne Da Silva, Supervisor, Taking Care of Business, 0215312136
Languages
- English
- Isixhosa
Timeline
Receptionist
Dr Daweti general Practitioner
11.2021 - Current
Retail admin and Receiving clerk
THE CLOTHING BANK
06.2019 - 08.2021
Receptionist
DR R MANDELA HIGH SCHOOL
04.2018 - 03.2019
Administrative Clerk
EASTERN CAPE DEPARTMENT OF HEALTH
02.2014 - 02.2015
- Driving License Code 8
- Basic Computer Certificate
NATIONAL DIPLOMA - PUBLIC MANAGEMENT
Walter Sisulu University of Technology
SENIOR CERTIFICATE - Grade 12
Nyanga High School
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