Natasia MM Aftelak
Kathu
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
SLT Assistant Mining South
Anglo American Kumba Iron Ore
01.2021 - Current
- Supervising of Mining clerks
- Auditing supplier's invoices and flagging any discrepancies.
- Liaising with suppliers/vendors and requesting quotations that are in line with the scope of work
- Ensuring that suppliers are registered vendors according to the company supply chain protocols
- Follow up and track if the request was submitted to pre-SEB and SEB. Thereafter initiate the Request for Contract (RFC) for the sole provider while ensuring all relevant documentation has been provided
- Ensuring that new goods/services required by the company have correct article numbers created, per company procedure
- Initiating the purchase requisition process to ensure the purchase orders are released, to the correct vendor and that the vendor has been notified
- Receiving invoices and ensuring that the relevant supporting documents have also been received and that the invoice matches that of the quotation
- Order stationery and other consumables for office use
- Produce documents, briefing papers, reports, and presentations as required by the team
- Creating Excel trackers for task deadlines that need to be monitored
- Take notes or dictation at meetings and prepare the presentations for the meeting
- Do expense reconciliation and invoice administration
- Arrange travel, visas, and accommodation for the department
- Liaise with travel agents, manage booking, and visa applications, and follow correct procedures, in line with company travel policy
- Organize and maintain diaries and make appointments for the General Managers and team
- Book rooms, catering, and equipment
- Reconcile general and travel expenses in line with company policy
- Assist team members with documents in line with new company templates and guidelines
- Provide admin support as necessary, filing and storage of documentation (paper and electronic).
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Delivered services to customer locations within specific timeframes.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations, and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked flexible hours across night, weekend, and holiday shifts.
- Gained extensive knowledge in data entry, analysis, and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information, and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Team Assistant – Integrated Planning and Operating Model (IPOM)
Anglo American Kumba- Iron Ore
01.2020 - 09.2021
- Liaising with suppliers/vendors and requesting quotations
- Ensuring that suppliers are registered vendors according to the company supply chain protocols
- Processing request for contracts for sole provider while ensuring all relevant documentation has been provided
- Ensuring that new goods/services required by the company have correct article numbers created
- Initiating the purchase requisition process to ensure the purchase order has been released
- Receiving invoices and ensuring that the relevant
- Order stationery and other consumables
- Produce documents, briefing papers, reports, and presentations as required by the team
- Do expense reconciliation and invoice administration
- Arrange travel, visas, and accommodation for the department
- Take notes or dictation at meetings and provide general assistance during presentations to the team members
- Organize and maintain diaries and make appointments for the General Managers and team
- Book rooms, catering, and equipment
- Monitor team members' diaries, to check critical appointments have been made
- Reconcile general and travel expenses in line with company policy
- Liaise with travel agents, manage booking, and visa applications, and follow correct procedures, in line with company travel policy
- Assist team members with documents in line with new company templates and guidelines
- Assist with meeting and travel arrangements
- Provide admin support as necessary
- Filing and storage of documentation (paper and electronic).
- Expedited decision-making processes by compiling comprehensive reports for executive review.
- Mitigated potential conflicts within the team by addressing issues proactively and mediating discussions when needed.
- Ensured accurate record-keeping by maintaining an organized database of important company information and documentation.
- Boosted team morale through the planning and execution of engaging team-building events.
- Spearheaded new employee onboarding processes, fostering a welcoming environment for all new team members.
- Maintained open lines of communication between departments to enhance overall company performance.
- Optimized office workflows by identifying inefficiencies and proposing viable solutions for improvement.
- Streamlined team communication by implementing efficient scheduling and task management systems.
- Contributed to budget management by tracking expenses, processing invoices, and generating financial reports.
- Assisted in achieving project goals by conducting thorough research and providing valuable insights to the team.
- Improved office efficiency with the implementation of digital filing systems and document templates.
- Enhanced team productivity with effective organization of files and documents for easy access.
- Supported project completion by coordinating tasks, resources, and deadlines among team members.
- Facilitated successful meetings by preparing agendas, recording minutes, and following up on action items.
- Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
- Developed strong professional relationships with clients through timely correspondence and excellent customer service skills.
- Provided exceptional administrative support to senior leaders, enabling them to focus on strategic decisions.
- Managed travel arrangements for executives, ensuring cost-effective solutions and smooth itineraries.
- Coordinated complex calendar management for executives, ensuring optimal time allocation for critical tasks.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through a positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed leave requests and absences and arranged covers to facilitate the smooth flow of operations.
Finance and Admin PA
BDO South Africa
06.2017 - 01.2018
- Assisting 5 partners within the branch
- Drafting and preparing memorandums, correspondence, and reports
- Dealing with confidential matters and documentation discreetly
- Updating of Branch and Subsidiary information and contacts
- Co-ordinate matters and documentation between the different Partners and the Management team via e-mail
- Assisting with planning logistics of partners and clerks, ensuring that visas, plane tickets, and accommodation is booked and payments have been processed
- Monthly reconciliations of the Company's credit card expenditure and petty cash
- Research and extract information and support data in preparation of monthly reports required to be signed off monthly
- Assist with company matters relating to the holding company and its subsidiaries
- Process incoming and outgoing correspondence
- Provide support in respect of company information to the Partners and submission to clients
- Assisting with Supplier Registrations and Vendor Registrations
- Updating Company profile documents
- Assisting Partners with Tender proposal contract documentation and presentations
- Ensuring that ISO standards are kept relevant documentation is used and if edited that the correct process has been followed with the QMS officer
- Purchase Orders and Payment requisitions for the Branch
- Invoicing of clients and collection of outstanding debt
- Debtors clerk duties
- Document processing with regards to updating companies BBBEE
- Managing Partners to ensure that monthly quotas are met
- Booking events both internal and external and ensuring that boardrooms are booked, catering is confirmed everyone's dietary needs are noted, presentation equipment is checked and in working condition, and all reading material is printed according to company standards and bonded.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information, and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Organized and detail-oriented with a strong work ethic.
Client Services Consultant
PPSHA (Professional Provident Society Healthcare Administrators)
09.2014 - 07.2017
- Receiving all telephonic or written inquiries from both internal and external clients and answering these inquiries efficiently
- To ensure that the clients enquires are prioritized and resolved while also ensuring the company integrity is withheld
- Written and telephonic communication is done in both English and Afrikaans to ensure that the members understand
- Prioritizing customer needs to ensure satisfaction
- Applying critical thinking and problem-solving skills to customer problems
- Provide a reconciliation of membership contributions for confirmation of outstanding amounts in Excel
- Compile correspondence to members, brokers, and providers to supply them with the required information
- Scrutinizing member and supplier accounts to calculate payments or outstanding payments by referring to Nappi codes/Agreed tariff codes/ Reason codes
- Contribute to the team's success by meeting and exceeding targets
- Ensure that escalations that have been reviewed by the Council have been received and are dealt with and that the member and council corresponded to
- Sending travel letter for embassy use
- Liaising with the head of department and service management.
- Spearheaded process improvements within the Client Services team that enhanced efficiency while maintaining quality standards.
- Developed strong relationships with key stakeholders, fostering trust and loyalty among clients.
- Delivered exceptional customer service through active listening and prompt issue resolution, earning high client satisfaction ratings.
- Enhanced client satisfaction by providing timely and accurate resolutions to inquiries and concerns.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
Data Capturer - FTE
TUT- Tswana University of Technology
06.2014 - 08.2014
- Accurate capturing of mark sheets and new student administration
- Assisting students and parents at the help desk
- Contribute to the team's success by meeting and exceeding targets.
- Enhanced data accuracy by meticulously entering and verifying information in various databases.
- Implemented data quality control measures, ensuring accurate and reliable information for decision-making processes.
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
- Verified accuracy and validity of data entered into databases
- Corrected data entry errors to prevent duplication or data degradation.
Data Controller
I-Net Bridge
04.2011 - 03.2013
- Replacing all the old African data and with current data sets and sourcing new data from upcoming trading markets
- Accurate capture of data- 100%
- Continuous sourcing of data to ensure customer satisfaction regarding Stock Market and Economic data for trading companies and exco
- Maintain Africa equity data, new listing, delisting, and corporate actions
- Ensuring that drops in data are due to correct trading information
- Maintain Macro-economic data
- Maintain Economic time series
- Maintain Financial Analyst System data (FAS) Capture of Financial Reports as they are disseminated from the Stock Exchanges from all upper African stock exchange markets
- Maintain knowledge and undertake research of African economic and Exchange data, process, and data availability
- Assisting with the development of the data, maintaining and monitoring Mauritius Website, ASEA, and COSSE website
- Maintain content directly soured from exchanges and ensure that corporate relationship remains intact
- Liaising with different African Stock Exchanges in the SADEC region and upper Africa
- Dealing with Clients' queries regarding trending companies their status and financial position in Africa.
- Simplified complex dataset structures with intuitive naming conventions for easier navigation and understanding by non-technical personnel.
- Reduced error rates by designing and implementing automated data entry forms with built-in validation rules.
- Facilitated smooth migration from legacy systems to modernized platforms by meticulously planning each step in the process and addressing potential risks proactively.
- Analyzed complex datasets using advanced statistical techniques to drive informed decision-making processes across the organization.
- Modified databases to meet needs and goals determined during the planning process.
Education
Matriculation -
Pretoria High School For Girls
Pretoria 01.2003 - 12.2004
Bachelor of Commerce - Business Management
University of Pretoria
Pretoria 01.2005 - 12.2007
Bachelor of Commerce - Financial Management
MANCOSA
Pretoria 01.2023 - Current
Skills
SAP system Proficiency
undefinedPersonal Information
- ID Number: 861107 0240 086
- Gender: Female
- Nationality: South African, Coloured
- Driving License: Code B
- Marital Status: Single
Dependants
NONE
Awards
Kumba Iron Ore Award (attached below)
References
- I-Net Bridge, Stephen Phillips, (011) 280 0600
- TUT - Tshwane University of Technology, Thembi-Kelly Representative, 073 100 1972
- PPSHA, Teran, 084 811 4444
- BDO South Africa, Xoliswa, 011 488 1700
- Anglo American – Kumba Iron Ore - BI, Ernie Visser, 072 535 6232
- Anglo American – Kumba Iron Ore – Mining South, Katlego Lebese, 060 546 5548
Timeline
Bachelor of Commerce - Financial Management
MANCOSA
01.2023 - Current
SLT Assistant Mining South
Anglo American Kumba Iron Ore
01.2021 - Current
Team Assistant – Integrated Planning and Operating Model (IPOM)
Anglo American Kumba- Iron Ore
01.2020 - 09.2021
Finance and Admin PA
BDO South Africa
06.2017 - 01.2018
Client Services Consultant
PPSHA (Professional Provident Society Healthcare Administrators)
09.2014 - 07.2017
Data Capturer - FTE
TUT- Tswana University of Technology
06.2014 - 08.2014
Data Controller
I-Net Bridge
04.2011 - 03.2013
Bachelor of Commerce - Business Management
University of Pretoria
01.2005 - 12.2007
Matriculation -
Pretoria High School For Girls
01.2003 - 12.2004
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