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NATASHA MOKWEBO
GRADUATE
874 Malibongwe Cosmos City Randburg
Summary
Skilled Candidate, prepared for Graduate Intern role, offering strong focus on team collaboration and achieving results. Demonstrates adaptability, reliability, and proactive approach to meeting evolving needs. Possesses expertise in research, data analysis, and project management, coupled with excellent communication and problem-solving capabilities. Known for fostering cooperative environment and driving impactful outcomes.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Customer Service Representative
Retail - Style
01.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Information Science
University of South Africa
Roodepoort, South Africa 04.2001 -
Matric -
Blue Eagle High School
Cosmos City, Randburg 04.2001 -
Skills
Customer service
Problem-solving
Data entry
Data collection
Customer relations
Tools & Software: Microsoft Office Suite
Soft Skills: Critical thinking, attention to detail, communication, teamwork, time management
Interests
Travelling
Additional Information
- Strong interest in data analysis, test analysis and knowledge management technologies
- Available for remote or on-site opportunities
- Actively pursuing further education and certifications
Timeline
Customer Service Representative
Retail - Style
01.2023 - Current
Bachelor of Science - Information Science
University of South Africa
04.2001 -
Matric -
Blue Eagle High School
04.2001 -
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