Dynamic and versatile creative professional with a proven track record in administrative support, media production, social media management, and artificial intelligence project coordination. Experienced in leading church office operations, crafting engaging content across digital platforms, and supporting multimedia production for livestreams, video editing, and graphic design. Started career as a freelance transcriptionist before progressing into AI project leadership and quality assurance, showcasing strong organizational, communication, and training abilities. Adept at balancing creativity with precision, bringing a unique blend of technical insight, storytelling, and service-oriented excellence to every role.
Hi, I’m
Natalie Mashingaidze
Administrator & Content Creator
Cape Town,WC
Summary
Overview
6
years of professional experience
Work History
Christ Embassy Church
Administrative Assistant
01.2023 - Current
Job overview
- Design and schedule social media content (announcements, devotionals, event promos, sermon series graphics) across Instagram, Facebook, Kingschat, TikTok and YouTube.
- Film and edit weekly devotionals and service recap videos using Movavi and CapCut.
- Help track member's attendance and process church events registrations on church platform.
- Ensure accurate record-keeping with diligent data entry and database management for vital church information.
- Maintain confidentiality of sensitive information, adhering strictly to data protection regulations.
- Input, capture and organize data from church events, signups, and surveys into Excel Databases.
Zoe Youth Connect
Executive Assistant
01.2019 - Current
Job overview
- I serve as an executive assistant of the Zoe Youth Connect cell, focusing on community outreach and engagement through media and creative initiatives.
- I capture photos and record videos during physical outreaches, ensuring compelling documentation of events and activities.
- I manage social media posting on Instagram, Facebook, Twitter & YouTube, curating and sharing content to promote the cell’s mission and connect with the youth community.
LOVE AT FIRST FLIGHT
Social Media Manager
12.2020 - 01.2023
Job overview
- Manage and grow a faith-centered wedding and relationship platform celebrating Christian love stories.
- Create and curate uplifting content including wedding features, couple testimonies, Scripture-inspired captions, and relationship tips.
- Design branded visuals and reels using Canva and CapCut, maintaining a cohesive aesthetic aligned with Christian values and storytelling.
- Engage with followers through comments, DMs, and community polls, fostering an encouraging and inclusive digital space.
- Collaborate with couples, photographers, and Christian influencers to feature user-generated content and expand reach.
- Monitor analytics and optimize strategy based on insights from Instagram metrics and audience feedback.
TransPerfect Translations International
Multi-project Coordinator
10.2021 - 10.2022
Job overview
- Oversaw the quality assurance process for various AI-based projects, ensuring data accuracy, system integrity, and process optimization.
- Developed quality control guidelines and conducted audits to improve AI model performance.
- Collaborated with cross-functional teams to troubleshoot issues and refine deliverables.
- Coordinated multiple AI training and data labeling projects simultaneously, ensuring timely and high-quality results.
- Trained and onboarded new team members, equipping them with tools and knowledge to meet project standards.
- Maintained open lines of communication between clients and contributors, providing updates and feedback as needed.
Contech Media
Transcriptionist
04.2020 - 08.2021
Job overview
- Transcribed content from soapies and series, typing with meticulous accuracy and precision to deliver verbatim results using Trint software.
- Tracked work progress and reported to supervisors, maintaining open communication and transparency in work status.
- Adapted quickly to various accents and dialects, maintaining high transcription accuracy across diverse audio materials.
- Produced transcripts for clients, working to exact specifications and delivering high-standard results.
- Proofread completed and existing transcripts to meet styling brand guidelines.
Education
ROSENDAL HIGH SCHOOLCape Town
High School Diploma
11-2015
University Overview
- SCIMATHUS (University of Stellenbosch), 2016 to 2017.
- UWC SMART PROJECT, 2014 to 2015
- Leader of the Representative Council of Learners, School Governing Body for 3 years.
Skills
- Collaborative teamwork
- Effective group communication
- Efficient task organization
- Skilled in digital tools
- Office administration
- Administrative support
- Proficient in Microsoft Word
- Excel proficiency
- Creative graphic solutions
- Tech-Savvy
- Time management
Languages
English
Afrikaans
Shona
References
References
Victoria Makurumidze +27 83 392 2037
Mvusi Dyabaze +27 81 765 9305
Francois +27 82 954 4462
Timeline
Administrative Assistant
Christ Embassy Church
01.2023 - Current
Multi-project Coordinator
TransPerfect Translations International
10.2021 - 10.2022
Social Media Manager
LOVE AT FIRST FLIGHT
12.2020 - 01.2023
Transcriptionist
Contech Media
04.2020 - 08.2021
Executive Assistant
Zoe Youth Connect
01.2019 - Current
ROSENDAL HIGH SCHOOL
High School Diploma
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