Nametso Nelford Mahoko
Pretoria
Summary
Execution-focused professional with a strong background in business administration, information technology management, and electronic payment operations. Experienced in execution coordination, performance tracking, stakeholder engagement, and operational governance. Proven ability to translate strategic objectives into actionable plans, monitor deliverables, and support cross-functional teams in high-volume, regulated environments. Brings leadership experience, analytical capability, and a disciplined approach to execution excellence.
Overview
15
15
years of professional experience
Work History
Team leader
African Bank
08.2024 - Current
- Transaction Processing & Monitoring
- System Maintenance & Upgrades
- Security & Compliance
- Implement and enforce security protocols to protect sensitive payment data (e.g., encryption, PCI DSS compliance).
Back-office team leader
African Bank
01.2018 - 07.2024
- Team Management & Supervision
- Training & Development Process
- Improvement of Performance
- Monitoring Stakeholder Communication
Validation Assessor
African Bank
05.2013 - 12.2017
- Compliance Monitoring
- Quality Assurance Support
- Team Collaboration
- Monitor for potential fraud or misuse in electronic transactions
Inbound sales and outbound sales
African Bank
07.2011 - 04.2013
- Respond to Inquiries: Answer incoming calls, chats, or emails from potential customers seeking product/service information.
- Product Knowledge Sharing: Explain product features, pricing, and benefits clearly to prospective buyers.
- Needs Assessment: Listen actively to understand the customer's needs and recommend appropriate solutions or products.
Education
Postgraduate - Information technology management
Mancosa
01.2024
National Certificate - NQF5
Apex college
01.2024
Bachelor of business administrator - NQF 7
Mancosa
01.2023
Matric -
Mogakolodi Sec School
01.2003
Skills
- Advanced MS Excel
- SQL proficiency
- Power BI expertise
- Microsoft PowerPoint
- Microsoft Word
- Reporting and dashboard tools
- Payment systems and operational platforms
- Process mapping and documentation tools
- Stakeholder management
- Team leadership
- Problem solving
- Critical thinking
- Adaptability
- Collaboration
- Time management
Custom Section
Good, Good, Good, Good, Good, Good, Good, Fair, Good, Fair, Poor, Fair
Personal Information
Criminal Record: None
References
- Kevin Govender, Manager, African Bank, 0716032610, kgovender@africanbank.co.za
- Lenno Pillay, Manager, African Bank, 0760298639, 0769381119, vpillay@africanbank.co.za
- Flynn Williams, Management, African Bank, 0796969164, Fwilliams@africanbank.co.za
Languages
English
Advanced
C1
Timeline
Team leader
African Bank
08.2024 - Current
Back-office team leader
African Bank
01.2018 - 07.2024
Validation Assessor
African Bank
05.2013 - 12.2017
Inbound sales and outbound sales
African Bank
07.2011 - 04.2013
Postgraduate - Information technology management
Mancosa
National Certificate - NQF5
Apex college
Bachelor of business administrator - NQF 7
Mancosa
Matric -
Mogakolodi Sec School