Mteteleli Terence Maloni
Financial Officer
Jeffreys Bay,EC
Summary
Experienced in financial principles and dedicated to continued learning and growth in the financial sector. Proficient in quickly comprehending complex financial concepts and applying analytical skills to practical situations. Well-suited for a Financial Officer position due to strong analytical and problem-solving abilities.
Overview
18
18
years of professional experience
4039
4039
years of post-secondary education
2
2
Languages
Work History
Financial Officer
Kouga Local Municipality
05.2024 - Current
- Attending to work related queries from sub sections related fo incorrect recording.
- Updating files with current and relevant information pertaining to the administrative activities
- Communicating with the supervisor on workflow and processes and problems encountered
- Provides administrative support
- Adjusting accounts and processing journal entries and transfers
- Retrieving supporting documentation and records to facilitate and support query resolution
- Analyzing and evaluating complex customer complaints queries on rates and valuations, with a view to, implementing measures and enhancing customer satisfaction
Customer Service Advisor
CAPITA
11.2021 - 04.2024
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Improved first-call resolution rates by providing accurate information and effective problem-solving skills.
- Managed escalated calls effectively, diffusing tense situations and negotiating resolutions.
- Provided exceptional support during peak periods or staff shortages, maintaining high levels of productivity.
Service (Call Centre) Consultant – Customer Services Department
iSON BPO (Multi Choice) Call Centre
07.2019 - 11.2021
- Answering inbound calls from members and assisting with general queries
- Assisting with claims re-evaluations and reprocessing
- Assisting with product and benefit education (based on queries) to members
- Assisting with Leads generation for new business
Caion Cashier
Sun International - The Boardwalk Casino
01.2007 - 06.2019
- Loading and maintaining of Cash Dispensing Machines (Caions /CashIO's), Balancing and Reconciling the money from the machines
Cash – Up Cashier
Sun International - The Boardwalk Casino
01.2007 - 06.2019
- Balancing Waitrons, Reconciling Cash - Up Summaries, verifying money received from waitrons for banking, Maintaining and balancing cash float, Filling paperwork and Data capturing
Gaming Vault Cashier
Sun International - The Boardwalk Casino
01.2007 - 06.2019
- Credit Card Transactions, Cheque Transactions, Forex Transactions, Preparation of Cheque and Forex For banking, Checking and verifying of count proceeds, Maintaining and balancing cash float, Balancing Cashiers, Cash-outs, filling and Cash buy-ins
- Data Capturing
Teller – Cashiering Department
Sun International - The Boardwalk Casino
01.2007 - 06.2019
- Dealing with Debit and Credit card transactions through funds transfers into gaming cards
- Forex exchanges for foreign guests
- Pay-ins and Pay-outs of winnings
- General cashiering duties as required
Education
Higher Certificate: Accountancy - Accounting And Finance
MANCOSA
Online12-2025
National Certificate: Interior Decoration (N4) - Interior Style Studies, Spatial Planning, Interior Principles, Intro to Computers and Surface Elements
PE College (Russell Campus) TVET College
Matric / Grade 12 - isiXhosa, English, Afrikaans, Mathematics, Accounting and Economics
Khwezi Lomso Comprehensive High School
Skills
Financial statement analysis
First Names
Mteteleli Terence
Personal Information
- ID Number: 820408 5911 089
- Ethnicity: African
- Gender: Male
- Nationality: South African
References
- Maureen Dodgson
Chief Accountant (Revenue)
Kouga Local Municipality
Cell: 082 874 3671
- Mr K Sampson
Team Leader
CAPITA
Cell: 062 523 3945
- Masood Davids
Sinior Operations Manager
Capita
Cell: 061 481 9493
- Mrs N. Magopeni
Revenue Controller
Cash – Up (Finance Department)
Tell: 041 507 7757
Timeline
Financial Officer
Kouga Local Municipality
05.2024 - Current
Customer Service Advisor
CAPITA
11.2021 - 04.2024
Service (Call Centre) Consultant – Customer Services Department
iSON BPO (Multi Choice) Call Centre
07.2019 - 11.2021
Caion Cashier
Sun International - The Boardwalk Casino
01.2007 - 06.2019
Cash – Up Cashier
Sun International - The Boardwalk Casino
01.2007 - 06.2019
Gaming Vault Cashier
Sun International - The Boardwalk Casino
01.2007 - 06.2019
Teller – Cashiering Department
Sun International - The Boardwalk Casino
01.2007 - 06.2019
Matric / Grade 12 - isiXhosa, English, Afrikaans, Mathematics, Accounting and Economics
Khwezi Lomso Comprehensive High School
Higher Certificate: Accountancy - Accounting And Finance
MANCOSA
National Certificate: Interior Decoration (N4) - Interior Style Studies, Spatial Planning, Interior Principles, Intro to Computers and Surface Elements
PE College (Russell Campus) TVET College
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