Mputumi Gerald Sobantu
Fleet Driver
Cape Town
Summary
Energetic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Customer-focused, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales.
Developed skills in logistics coordination, data analysis, and fleet optimization in fast-paced environment. Seeking to transition into new field, leveraging strengths in operational efficiency and strategic planning. Aiming to apply these transferable skills to drive success in new and dynamic role.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Fleet Controller
Avis
02.2023 - Current
- Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
- Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
- Reduced fuel consumption for cost savings with regular vehicle maintenance and driver training programs.
- Improved fleet efficiency by implementing strategic route planning and scheduling systems.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during the delivery process.
- Contributed to overall team success by consistently meeting or exceeding individual performance goals set by Postmates management.
Lifeguard
City Of Cape Town
11.2022 - 01.2023
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Clerk Expeditor
Resolve Solution Partners
04.2018 - 01.2020
- Managed complaints with calm, clear communication and problem-solving.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Handled customer concerns and escalated major issues to supervisor.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Senior Storeman
Boffin & Fundi
04.2014 - 02.2017
- Monitored and ensured team compliance with company regulations and procedures.
- Inspired and motivated warehouse teams in operational improvement, increasing team efficiency.
- Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness.
- Coached staff in proper material handling processes to reduce dispatch times.
- Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
- Recorded purchases and supply movements to maintain accurate records.
- Formulated operational and administrative procedures to streamline processes.
- Developed strategies to maintain required stock levels at minimum cost.
- Met supply requirements by strengthening inventory systems.
- Directed daily operations to achieve maximum efficiency and productivity.
Education
Grade 12 - Higher Certificate
Pretoria Institute of Learning
NCV Level 4 - Information Technology & Computer Science
False Bay College
Skills
On-the-spot decision-making
Languages
Xhosa, English, Zulu, Tswana,
Timeline
Fleet Controller
Avis
02.2023 - Current
Lifeguard
City Of Cape Town
11.2022 - 01.2023
Clerk Expeditor
Resolve Solution Partners
04.2018 - 01.2020
Senior Storeman
Boffin & Fundi
04.2014 - 02.2017
Grade 12 - Higher Certificate
Pretoria Institute of Learning
NCV Level 4 - Information Technology & Computer Science
False Bay College
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