Mpho Masemola
Entrpreneur & Life Coach
Alberton,GP
Summary
I am a collaborative leader with dedication to partnering with coworkers to promote an engaging and empowering work culture. One of my strengths is building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
I'm a problem-solver dedicated to streamlining operations to decrease unnecessary costs and promote organizational efficiencies. I use my independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Director
M6T Seal Cargo Services
08.2017 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Drafted and distributed reports to assist board members with critical business decisions.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Essentials of Coaching & Mentoring
University of Witswatersrand Business School
Johannesburg, South Africa10.2024
UCT Basics of Financial Management Short Course - Accounting And Finance
University of Cape Town
Western Cape 10.2020
Skills
Operations Management
Business Administration
Logistics Management
Strategic Planning
People Management
Staff Development
Verbal and Written Communication
Organizational Development
Sales Management
Financial Management
Budget Management
Team Management
Financial Reporting
Company Guidelines
Timeline
Director
M6T Seal Cargo Services
08.2017 - Current
Essentials of Coaching & Mentoring
University of Witswatersrand Business School
UCT Basics of Financial Management Short Course - Accounting And Finance
University of Cape Town