Mpho Jackson Nkwana
Pretoria
Summary
Results-driven Operations Manager with expertise in warehouse and distribution operations, inventory management, and loss prevention. Managed high-volume FMCG warehouses, redesigned layouts for efficiency, and implemented reconciliation controls to reduce variances. Skilled in team leadership, performance management, stakeholder relations, and continuous improvement initiatives.
Overview
17
17
years of professional experience
Work History
Operations Manager
Liquor Runners
10.2020 - 07.2022
- Processed high-volume inbound and returnable operations handling 100 trucks per 12-hour shift.
- Redesigned yard and warehouse layouts to reduce losses and smooth flow.
- Performed reconciliation controls reducing raw-material variances from 21 million to 5 million.
Warehouse Manager
SAB Polokwane
12.2012 - 09.2020
- Reconfigured warehouse layout to support uninterrupted production flow.
- Reduced forklift-related waste and improved availability of empties and supplies.
- Managed high-volume FMCG warehouse operations with strong safety and performance outcomes.
Strategic Account Consultant
Bidvest Mobility (Zetes)
03.2005 - 11.2012
- Managed strategic client accounts, ensuring adherence to service level agreements and client satisfaction.
- Facilitated business development through onsite client engagement and collaboration with internal teams.
Education
Business Management N5 -
Jeppe College
Polokwane, LP01-2019
CCNA -
Torque IT
Randburg, GP01-2011
PC Engineering A+ -
Multi Media
Benoni, GP01-2002
Matric -
Hulwazi High School
Daveyton, GP01-1998
Skills
- Operations management
- Warehouse and distribution operations
- Inventory control
- Yard and warehouse efficiency
- Process optimisation
- Layout optimisation
- Continuous improvement
- Performance strategy
- Budgeting and cost control
- Operational analysis
- Safety compliance standards
- Vendor relations
- Team leadership and coaching
Accomplishments
- Reduced raw-material variances from approximately R21 million to R5 million
- Improved yard and warehouse turnaround times
- Increased usable warehouse bin capacity from approximately 60% to 85%
- 2nd Best Depot in Africa - SAB Polokwane
- Employee of the Quarter - SAB Polokwane
Languages
English
Sepedi
Zulu
Tswana
Xhosa
Sotho
Ndebele
Afrikaans
Custom
Available on request
Interests
- Gym
- Radio listener
- Book reading
- Social activities
Timeline
Operations Manager
Liquor Runners
10.2020 - 07.2022
Warehouse Manager
SAB Polokwane
12.2012 - 09.2020
Strategic Account Consultant
Bidvest Mobility (Zetes)
03.2005 - 11.2012
Business Management N5 -
Jeppe College
CCNA -
Torque IT
PC Engineering A+ -
Multi Media
Matric -
Hulwazi High School