Mpho Ditabe Stephen Mofokeng

Supported handling of complex employee grievances in line with applicable labour legislation.

• Facilitated communication with union representatives, monitoring collective agreements to uphold employee rights.
• Participated in joint forum meetings to foster collaborative labour relations and enhance workplace harmony.
• Prepared evidence files for disciplinary inquiries while ensuring adherence to fairness standards.

Drafted formal disciplinary charges and structured warnings to ensure compliance with organisational policies.

• Coordinated and managed all Time and Attendance functions.
• Led Time and Attendance project coordination across various departments.
• Provided expert advice on T&A reports, captured employee data, and communicated software and hardware issues to heads of departments.
• Tracked and monitored employee behaviour through biometrics, reporting findings to relevant departments.
• Trained HR Clerks on Time and Attendance systems.
• Compiled payroll data and forwarded it to head office for processing.
• Attending to employee payroll related queries and addressing them promptly.
• Managed all T&A hardware maintenance and installation, including breathalysers.
• Fulfilled HR Officer role during meetings when the Officer was unavailable.

• Ensured synchronization of SAP, SQL and T&A systems through RFC, managed roll out of T&A projects, and enforced compliance with business procedures.
• Oversaw performance of time and attendance clerks, ensuring adherence to established procedures and standards.
• Resolved time and attendance rejections, facilitating accurate processing of employee hours.
• Created and updated employee work schedules to optimise staffing and ensure adequate coverage.
• Supported EB leader in managing and coordinating all time and attendance functions at the business unit.
• Provide expert advice and information regarding T&A reports, capturing of data to relevant employees and communication of all soft and hardware problems to line management, heads of departments and ASSU.
• Logged all time and attendance-related issues for accurate tracking and resolution.
• Tested and verified functionality of all time and attendance software and hardware to maintain operational efficiency.
• Generating clock comparison reports and follow ups on rejections.
• Conducted site visits to verify functionality of time and attendance hardware and address any issues.
• Overseeing Time and Attendance Systems i.e. Itime, itime light.
• SAP – Time evaluation and SAP clock rejections.
• Training and coaching of T&A Clerks on parades, Pre-authorisation and zoning.
• Performing alignment of strength reconciliation.

• Resolved day-to-day employee T&A and access control issues to ensure compliance and security.
• Daily monitoring of employee clockings.
• Preparation of daily, weekly and monthly attendance and non-attendance reports.
• Processing and updating all employee leave information and other relevant EE information.
• Monitored sick leave abuse, short shifts, and AWOPs, providing actionable insights to relevant departments.
• Supply payroll with hours worked and overtime hours for monthly pay run.
• Conducted training sessions and implemented system changes for Time and Attendance System, enhancing user proficiency.
• Managed employee access permissions, ensuring proper access during parades.
• Scheduled employees for shift rotations.
• Maintained, installed, and repaired biometric readers.
• Supervised and administered the Time and Attendance clerks and office.

• Managed daily employee time and attendance and access control issues, ensuring smooth operations and compliance.
• Ensured accurate attendance records by daily monitoring of employee clockings.
• Preparation of daily, weekly and monthly attendance and non-attendance reports.
• Processing and updating all employee leave information and other relevant EE information.
• Scheduled all continuous operations and shift rotation employees.
• Monitored and reported on sick leave abuse, short shifts, and AWOPs, providing critical data to relevant departments for action.
• Coordinated, implemented, and trained staff on changes and updates to the Time and Attendance System.
• Supervised Time and Attendance clerks, managing office operations for efficiency.
• Supply payroll with hours worked and overtime hours for monthly pay run as well production bonus statistics for purposes of the monthly production bonus.
• Developed, distributed, and validated employee gang cards to ensure accurate identification and access control.
• Granted and removed access for employees and directed them to required locations.
• Maintained, installed, serviced, and repaired biometric readers and turnstiles at clocking and access control points.
• Updated employee engagement, allocated employee numbers, managed shift and crew make-ups, and processed terminations for all contracting companies' employees within the mine.
• Responsible for the designing, changing, distribution and reprinting of employee and contractor’s identity cards and maintenance and updating of card printing system and hardware.
• Act in liaison regarding fixed term and permanent employees as well as contracting companies’ biometric information.
• Assisted with minor IT-related issues throughout the mine and filled in for the payroll and HR offices as required.
• Cleared shafts to facilitate underground and open cast blasting.

• Facilitated development of learning environments that strengthened organisational training initiatives.
• Coordinated training programmes and evaluations to collect insights for continuous programme enhancement.
• Supported clients in improving understanding of business hardware and software, leading to better utilisation.

• Maintained departmental records, including logs on delivered items, postage allocation, and courier use, facilitating efficient operations and tracking.
• Captured Auto, Commercial and Motorbike retail value information on the system, ensuring accurate data entry and retrieval.
• Supported departmental operations through various administrative tasks, contributing to overall team effectiveness.
• Prepared Auto guides for posting and packaging.
• This includes allocating the correct number of guides per subscriber.
• Retrieves lost guides designated for destruction from holding bins.

• Resolved consumer disputes by liaising with subscribers to rectify credit-related issues, enhancing customer satisfaction.
• Updated consumer credit reports and ensured Bureau compliance with regulations by executing tasks accurately and promptly.
• Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
• Managed client communications by answering phones and corresponding through email.
• Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.