Monkatsu Adelaide Sibanda
Site Quality Manager
Kroonstad,FS
Summary
I am an individual who believes that excellence can only be achieved through hard work and dedication. I am a Punctual, organized; deadlines orientated and have good planning and organizing skills. I work well within a team and individually. I have 16 years’ experience in the Food safety and Quality industry. I have advance knowledge of FSSC22000, Quality Management Systems, Lab Methods, Mock Recall and traceability, Quality Trends, KPI’s as well as Root Cause Analysis.
Overview
15
15
years of professional experience
18
18
years of post-secondary education
Work History
Site Quality Manager
Tiger Brands
Hennenman, South Africa
02.2024 - Current
- Oversaw supplier qualification activities, ensuring that only reliable vendors were utilized for critical components or services.
- Enhanced site quality by implementing and maintaining rigorous inspection protocols.
- Maintained up-to-date knowledge of relevant industry regulations and best practices, applying this expertise towards improvements within the organization''s QMS.
- Implemented robust documentation systems to track non-conformances, corrective actions, and preventative measures.
Quality team leader
Tiger Brands
Hennenman, Free State
02.2024 - Current
- . Quality team leader
- . Cleaning and sanitizing team leader
- . Managing Pest control contract
- . Implementing and maintaining FSSC22000 V6
- . Set up budget and managing it
- . Reporting monthly trends _ ie customers complaints, microbiology
- . Team leader in internal auditing and corrective action
- . Leader in third party audits and ensuring all corrective actions are done
- . Arranging and chairing food safety meetings and management review
- . Lead HACCP, TACCP and VACCP and Reviewing HACCP, TACCP and VACCP study
- Leading the Lab, - calibration, verification and accuracy of equipments
- . Sourcing of HACCP Approved suppliers and auditing suppliers
- . Creating and managing SOP's (Procedures and policies)
- . Managing Traceability and annual mock Recall
- . Managing laboratory and staff personnel
- . Leader on lab audits
- . Compiling food safety system ( procedures and policies)
- . Team member – safety and environment
Quality Assurance Manager
Pride Milling
Leslie, Mpumalanga
05.2021 - 02.2023
- Compliance with FSSC22000 to ensure certification and drive the system to ensure continuous improvement is achieved
- Enquiries: Enquiry system is used to ensure non-conformances are investigated for the root cause and the Corrective and preventive actions are effectively and promptly addressed as to prevent reoccurrences and ensure continuous improvement
- Document Management & record control. Procedures, Policies and Forms are appropriate for the purpose of use, controlled documents and latest revisions available at point of use and are Reviewed at a regular frequency
- Training: All staff at your business unit is trained on Food Safety, Quality, OHS and Environmental impact as is relevant to their position and to the extent that will prevent/limit non-conformances and enhance continuous improvement
- Internal Audits: Plan, Conduct and follow up on NC’s identified during audits that will ensure effective corrective and preventive action is taken and will add value, reduce future 2 and drive continuous improvement Verify the Food Safety Management System,, Quality and the Environmental Management Systems’ effectiveness and compliance against own procedures and policies, FS
- Site inspections by the management team that will identify non-conformances relating to the ISO/TS22002 including environmental impact (as per the leakage declaration)
- Enforcement of effective action taken will ensure world class hygiene standards that will take the company to world class standards
- FSSC22000 Standard and Environmental Checklist (based on ISO14001 requirements)
- External audits: Achieve outstanding results in a customer audit (supplier approval) which will motivate the customer to choose Pride Milling as the preferred supplier
- Budget ii Manage the costs of:jiuuuhji QC Laboratory costs, Cleaning Chemicals, Cleaning Equipment, PPE – all safety equipment, PPE – i3iuu²k9uGarment8ijjj3j3s384hk, Signs, Audits
- Ensuring that not only is the costs within the budgets, but savings are also evident, quality and compliance with our standards are achieved
- Samples to be taken and send for analysis to approved External Laboratory as per the Budget booklet and Sample taking according to the procedure
- Maximum efficiency of lab equipment will ensure product is accurately analysed and will prevent out of spec product to be released and/or customer complaints.
- Retention Sample Room Management:To ensure proper and safe storage of all retention, control and concession samples for full traceability.
- Resources: Quality training needs identified in order to equip staff with the necessary skills and knowledge for performing their tasks on a high standard and according to procedure
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Created and maintained quality management systems to align with industry standards.
- Championed continuous improvement initiatives, consistently seeking ways to optimize operations for better results.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Drove successful product launches with rigorous pre-release testing protocols that minimized post-launch issues.
- Played a crucial role in refining company manufacturing practices by providing expert guidance on regulatory compliance matters.
- Monitored staff organization and suggested improvements to daily functionality.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Championed a customer-focused mindset across the organization by emphasizing the importance of consistently delivering high-quality products and services.
- Evaluated new technologies and methodologies for potential implementation within the organization''s quality assurance program, staying ahead of industry trends.
- Reported production malfunctions to managers and production supervisors.
- Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
- Prevented costly recalls by proactively addressing potential risks before they escalated into larger issues.
- Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
- Streamlined defect tracking and resolution process, minimizing impact on production schedules.
- Facilitated knowledge sharing sessions on quality improvements, leading to widespread adoption of best practices.
- Collaborated with product development teams to integrate quality assurance principles early in design phase.
- Implemented supplier scorecard system, improving supplier performance and product quality.
- Oversaw transition to new quality management system, ensuring minimal disruption to operations.
- Spearheaded adoption of automated testing tools, increasing test coverage and efficiency.
- Achieved significant reductions in return rates by focusing on early detection of manufacturing defects.
- Initiated and managed relationships with suppliers to ensure raw materials met quality specifications.
- Enhanced product quality and reduced defect rates by implementing comprehensive quality control processes.
- Pioneered use of statistical analysis tools in quality assessments, leading to more data-driven decision-making.
- Improved customer satisfaction by ensuring all products met stringent quality standards before release.
- Reduced time to market for new products with streamlined testing protocols.
- Developed and implemented quality assurance dashboard, providing real-time visibility into quality metrics.
- Analyzed customer feedback to identify quality trends and areas for improvement.
- Mitigated risk of non-compliance with industry regulations by maintaining up-to-date knowledge of standards and conducting regular audits.
- Cultivated quality-centric mindset throughout organization, leading to fewer customer complaints.
- Negotiated with external certification bodies to ensure timely and cost-effective product certifications.
- Conducted regular training sessions on quality assurance best practices, elevating team competency levels.
- Led cross-functional teams to identify and resolve quality issues, fostering culture of continuous improvement.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Determined quality department standards, practices, and procedures.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Established and tracked quality department goals and objectives.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Specified quality requirements of raw materials with suppliers.
Lab/Quality Assurance Manager
Premier FMCG
Kroonstad, Free State
06.2012 - 09.2019
- Implementation of FSSC 22000 Certification, and maintaining certification
- Responsible for health and safety in the QA department and Lab
- Manage and Lead External Audits, Customer Audits and Supplier audits
- Manage all lab and Quality SOPs as well as Food Safety Policies and Procedures
- Manage HACCP and update HACCP Study and Plan
- Managing lab analysts and supervisors in the laboratory
- Responsible for monthly internal audits and corrective actions and the external audits, planning monthly food safety meetings
- Responsible for QMS system on site and to report deviations to Milling Product quality maintained.
- Ensuring food safety and quality control system achieves company requirements and complies with legislative requirements.
- Implementation Plan objectives and making sure that they have been achieved
- Ensuring Staff are skilled to achieve organizational quality standards (trained as per training plan)
- Quality assurance execution as per management agreement.
- Availability of systems to meet quality assurance requirements includes system maintenance)
- Monthly reports and Trend analysis of all lab duties.
- Manage and Oversee daily organoleptic tests (taste, smell, texture, appearance)
- Monthly laboratory audits
- Maintaining reports on LIMS
- Mock Recall and Traceability
- Manage Customer complaints, NCRs and Root Cause analysis
Quality Controller
Deli One Catering
Kempton Park, South Africa
10.2011 - 07.2012
- Duties available upon request
Senior Quality Controller
Heinz Foods SA
Spartan, Gauteng
03.2010 - 10.2011
- Dealing with hygiene in the company and training GMP to production
- Raw material inspections (checking temperature, truck inspection)
- Weekly verification of scales and thermometer. Doing a corrective action on the deviation and responsible to reporting it to the company dealing with them
- Perform on line inspection and ensure product is up to specification (random sample) with weight and temperature check (chilled, baked or cooked Products) all deviations or non-conformances are recorded and corrective action implemented
- Documents inspection
- Participate in weekly sensory evaluation with sensory panel
- Responsible for issuing production with relevant documents or checklist and collecting filled documents
- Twice daily verification of facility temperature checks (cold rooms, freezer, storage areas and production areas)
- Taking hands and surface swabs according to microbiological schedule
- Collecting finished product for microbiological analysis according to microbiological schedule
- Analysing microbiology results and Writing report monthly reports
- Assisting with creating HACCP (QRMP) papers for production
- Doing administration work, filling documents and archiving them
- Weekly checks on pest control and reporting findings and implementing corrective action
Education
University of Johannesburg -
University of Johannesburg
01.2005 - 12.2010
Grain Milling Federation -
Grain Milling Federation
01.2016 - 01.2019
University of South Africa - Occupational Health And Safety
University of South Africa
04.2016 - Current
Skills
Independent task management
Organizational skills
Proficient in clear and concise messaging
Meticulous quality control practices
Detail-oriented investigation
Visual analysis expertise
Strong verbal and written communication
Consistent punctuality
Detail-oriented accuracy
Results-driven under deadlines
Expertise in FSSC 22000 standards
Implementation of food safety protocols
HACCP compliance management
GMP and PRP system management
Extensive experience with Microsoft Office
Quality control management
Personal Information
- Citizenship: South African by Birth
- Date of Birth: 02/04/85
Timeline
Site Quality Manager
Tiger Brands
02.2024 - Current
Quality team leader
Tiger Brands
02.2024 - Current
Quality Assurance Manager
Pride Milling
05.2021 - 02.2023
University of South Africa - Occupational Health And Safety
University of South Africa
04.2016 - Current
Grain Milling Federation -
Grain Milling Federation
01.2016 - 01.2019
Lab/Quality Assurance Manager
Premier FMCG
06.2012 - 09.2019
Quality Controller
Deli One Catering
10.2011 - 07.2012
Senior Quality Controller
Heinz Foods SA
03.2010 - 10.2011
University of Johannesburg -
University of Johannesburg
01.2005 - 12.2010