MONIQUE FREDERICKS
Final Year LLB Law Student
Hanover Park, Cape Town
Summary
An ambitious final year student with a special interest in litigation. I am hard working and dedicated. Willing to work within a team, step up to support team needs and make valuable contributions to a legal team. While being able to work independently. I am enthusiastic about developing real-world experience and academic skills within educational environments. I am currently looking for a legal practice that values integrity, respect and ethics where I will be able to complete my articles.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
4
4
Languages
Work History
Mentee
International Association of Women Judges - South African Chapter
Cape Town
05.2020 - Current
- Court observation
- Conduct legal research
- Observe mediation
- Print and file
- One on one mentorship sessions
Shadowing Student
Peoples Law Centre
Cape Town
04.2020 - Current
- Work closely with qualified professionals to learn industry practices.
- Complete semi-skilled work independently to meet assigned objectives.
- File physical and digital documents and followed file-naming conventions at office.
- File legal documents at court
- Submit documents to sheriff
- Maintained knowledge of common office software
- Welcome clients
- Observe consultation
- Draft legal documents
Student Representative
Black Lawyers Assoication - Student Council
Cape Town
02.2020 - Current
- Moot court
- Represent students at disciplinary matters
- Consult with students
- Observe disciplinary matters
- Plan and execute fundraisers
- Attend litigation training
- Attend networking events
Call Centre Agent
Merchants SA
Cape Town
12.2021 - 03.2022
- Used problem-solving tactics to analyze and troubleshoot customer challenges.
- Documented information from callers to update records and keep notes current on issues.
- Communicated appropriate options to resolve issues and escalated higher-level problems to supervisor for immediate assistance.
- Responded to telephone inquiries and complaints using standard scripts and procedures.
- Used open and closed questioning to obtain relevant information quickly.
- Recognized caller needs and recommended viable solutions.
Education
LLB Law Degree -
University of The Western Cape
Bellville, Cape Town South Africa 01.2017 - Current
National Senior Certificate - Bachelor Pass -
Wynberg High School
Cheddar Rd, Wynberg 01.2013 - 12.2017
Skills
Critical thinker
Leadership
Time management
Detail orientated
Computer literate
Ability to work under pressure
Proficient Microsoft Offices
Proficient Google Docs and Teams
Proficient WPS Office
Legal research
Drafting
File management
References
Peoples Law Centre
Mr Wilfred Bruintjies (Director) +27 (21) 699 3252
Merchants SA
Mr Jaynath Siripal (Manager) +27 (73) 237 6761
Miss Jade Morris (Senior call centre agent/Trainee assistant) +27 (67) 724 0485
Timeline
Call Centre Agent
Merchants SA
12.2021 - 03.2022
Mentee
International Association of Women Judges - South African Chapter
05.2020 - Current
Shadowing Student
Peoples Law Centre
04.2020 - Current
Student Representative
Black Lawyers Assoication - Student Council
02.2020 - Current
LLB Law Degree -
University of The Western Cape
01.2017 - Current
National Senior Certificate - Bachelor Pass -
Wynberg High School
01.2013 - 12.2017