MONIQUE FREDERICKS
Final Year LLB Law Student
Hanover Park, Cape Town
Summary
An ambitious final year student with a special interest in litigation. I am hard working and dedicated. Willing to work within a team, step up to support team needs and make valuable contributions to a legal team. While being able to work independently. I am enthusiastic about developing real-world experience and academic skills within educational environments. I am currently looking for a legal practice that values integrity, respect and ethics where I will be able to complete my articles.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
4
4
Languages
Work History
Mentee
International Association of Women Judges - South African Chapter
Cape Town
05.2020 - Current
- Court observation
- Conduct legal research
- Observe mediation
- Print and file
- One on one mentorship sessions
Shadowing Student
Peoples Law Centre
Cape Town
04.2020 - Current
- Work closely with qualified professionals to learn industry practices.
- Complete semi-skilled work independently to meet assigned objectives.
- File physical and digital documents and followed file-naming conventions at office.
- File legal documents at court
- Submit documents to sheriff
- Maintained knowledge of common office software
- Welcome clients
- Observe consultation
- Draft legal documents
Student Representative
Black Lawyers Assoication - Student Council
Cape Town
02.2020 - Current
- Moot court
- Represent students at disciplinary matters
- Consult with students
- Observe disciplinary matters
- Plan and execute fundraisers
- Attend litigation training
- Attend networking events
Call Centre Agent
Merchants SA
Cape Town
12.2021 - 03.2022
- Used problem-solving tactics to analyze and troubleshoot customer challenges.
- Documented information from callers to update records and keep notes current on issues.
- Communicated appropriate options to resolve issues and escalated higher-level problems to supervisor for immediate assistance.
- Responded to telephone inquiries and complaints using standard scripts and procedures.
- Used open and closed questioning to obtain relevant information quickly.
- Recognized caller needs and recommended viable solutions.
Education
LLB Law Degree -
University of The Western Cape
Bellville, Cape Town South Africa 01.2017 - Current
National Senior Certificate - Bachelor Pass -
Wynberg High School
Cheddar Rd, Wynberg 01.2013 - 12.2017
Skills
Critical thinker
References
Peoples Law Centre
Mr Wilfred Bruintjies (Director) +27 (21) 699 3252
Merchants SA
Mr Jaynath Siripal (Manager) +27 (73) 237 6761
Miss Jade Morris (Senior call centre agent/Trainee assistant) +27 (67) 724 0485
Timeline
Call Centre Agent
Merchants SA
12.2021 - 03.2022
Mentee
International Association of Women Judges - South African Chapter
05.2020 - Current
Shadowing Student
Peoples Law Centre
04.2020 - Current
Student Representative
Black Lawyers Assoication - Student Council
02.2020 - Current
LLB Law Degree -
University of The Western Cape
01.2017 - Current
National Senior Certificate - Bachelor Pass -
Wynberg High School
01.2013 - 12.2017
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