Overview
Work History
Education
Skills
Accomplishments
Timeline
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Moline Pfidze

Moline Pfidze

BA Environmental Management Final Year Student
Johannesburg

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Call Centre Agent

Global Markets
Johannesburg
03.2018 - 07.2022
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Delivered services to customer locations within specific timeframes.

Call Center Agent

PMD Investments Solutions
Johannesburg
04.2014 - 10.2017
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Grade R Teacher

Kiddies Paradise Pre School And Nursery
Johannesburg
02.2009 - 03.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Applied effective time management techniques to meet tight deadlines.

Education

B A Environmental Management - Environmental Science

University of South Africa
South Africa
02.2020 - Current

Skills

Onsite client calls

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Accomplishments

Achieved 80 to 100 percent on all sales target.


Timeline

B A Environmental Management - Environmental Science

University of South Africa
02.2020 - Current

Call Centre Agent

Global Markets
03.2018 - 07.2022

Call Center Agent

PMD Investments Solutions
04.2014 - 10.2017

Grade R Teacher

Kiddies Paradise Pre School And Nursery
02.2009 - 03.2013

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Moline PfidzeBA Environmental Management Final Year Student