Mohammed Yaseen Shaik
Events Administrator
Johannesburg
Summary
Dynamic administrator with a proven track record at Discovery Health(The forum), excelling in office administration and problem-solving. Enhanced operational efficiency through effective communication and staff management, while maintaining strict confidentiality. Skilled in MS Office, I successfully coordinated events that boosted employee morale and streamlined processes, contributing to a more productive workplace.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Events Administrator
Discovery Health
02.2023 - Current
- Coordinated administrative tasks to streamline daily operations and improve efficiency.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Facilitated communication between departments to enhance service delivery.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
Logistics Team Leader
Pepkor Logistics
09.2018 - 01.2022
- Led logistics operations, ensuring timely delivery and optimal inventory management.
- Streamlined supply chain processes, improving operational efficiency and reducing lead times.
- Maintained accurate records of all logistics-related documents such as invoices, purchase orders, packing lists, shipping labels for easy retrieval during audits or dispute resolution processes.
- Reduced logistical errors by regularly auditing inventory levels, stock locations, and shipping documentation.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Evaluated team performance through frequent reviews and feedback sessions, fostering a culture of open communication and professional growth opportunities.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
Maintenance Assistant
Pragma
07.2018 - 08.2018
- Conducted routine maintenance checks on equipment to ensure operational efficiency.
- Assisted in troubleshooting and repairing mechanical issues to minimize downtime.
- Collaborated with team members to implement preventive maintenance schedules.
- Maintained accurate records of maintenance activities and equipment status.
- Ensured compliance with safety regulations and company policies during maintenance tasks.
- Replaced worn or damaged parts to restore equipment functionality.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Replaced worn or broken parts on machines and equipment.
Counter Salesperson
The Chocolate Factory
07.2017 - 10.2017
- Collaborated with team members to optimize inventory management and reduce waste.
- Trained new staff on sales techniques and product knowledge to ensure consistent service.
- Implemented strategies to streamline checkout processes and reduce wait times.
- Analyzed sales trends to inform inventory purchases and improve stock availability.
- Kept abreast of new products and promotions within the company repertoire so as to offer timely suggestions tailored specifically towards individual client tastes.
- Streamlined the checkout process for customers, ensuring accurate transactions and prompt service.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Welcomed customers and offered immediate assistance in line with business policies.
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained organized and visually appealing sales floor to enhance customer experience.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Maintained clean, organized and professional counter space with continuous upkeep.
Counter Salesperson
EB Salvage
07.2013 - 06.2017
- Assisted customers in selecting salvage materials based on project needs and specifications.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained organized and visually appealing sales floor to enhance customer experience.
- Provided expert advice on product features and benefits to drive customer satisfaction.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Maintained clean, organized and professional counter space with continuous upkeep.
Education
Professional Patisseri NQF 5 Level (SAQA ID:73292) - Culinary
Capiscum Culinary Institute
Boksburg, South Africa 04.2001 -
High School Diploma -
Liverpool Secondary
Benoni, South Africa 04.2001 -
Skills
Office administration
Customer service
MS office
Administrative support
Problem-solving
Time management
Attention to detail
Staff management
Decision-making
Business administration
Work Planning and Prioritization
Task delegation
Timeline
Events Administrator
Discovery Health
02.2023 - Current
Logistics Team Leader
Pepkor Logistics
09.2018 - 01.2022
Maintenance Assistant
Pragma
07.2018 - 08.2018
Counter Salesperson
The Chocolate Factory
07.2017 - 10.2017
Counter Salesperson
EB Salvage
07.2013 - 06.2017
Professional Patisseri NQF 5 Level (SAQA ID:73292) - Culinary
Capiscum Culinary Institute
04.2001 -
High School Diploma -
Liverpool Secondary
04.2001 -