Modiehi Patricia Monyobo
Senionr Clerk: Field And Broker Support
Welkom
Summary
Administrative Expert with a strong background in clerical work in senior roles. Optimized office procedures and enhanced workflow efficiency through effective document management and communication. Fostered team collaboration and adapted to changing needs to achieve results.
Overview
14
14
years of professional experience
Work History
Senior Clerk
Sanlam
02.2024 - Current
- Assisted with onboarding of new employees.
- Provided customer support by responding to inquiries promptly.
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Provided administrative support for senior leadership during critical decision-making processes or high-profile projects/events.
- Coordinated and scheduled meetings and appointments.
Data Capturer
Assupol Life
03.2019 - 01.2024
- Captured and entered data accurately into company database, ensuring consistency and reliability.
- Reviewed and validated data entries to maintain high accuracy standards.
- Implemented quality control measures that reduced errors in data management tasks.
- Collaborated with team members to streamline data entry processes, enhancing efficiency.
- Collected and organized scanned records for easy access. and uploaded them into the database.
- Digitized documents by scanning them into the database. and saved them in the database to keep records of essential organizational information.
Branch Financial Sales Consultant
Hollard Insurance
12.2016 - 02.2019
- Increased branch revenue by identifying cross-selling opportunities and promoting suitable products to clients.
- Analyzed financial needs of clients to recommend tailored insurance solutions.
- Cultivated strong client relationships to enhance customer loyalty and retention.
- Contributed towards achieving overall team sales targets by actively participating in collaborative efforts such as joint sales calls.
Administrator
Virginia Jewellery School
06.2012 - 08.2015
- Managed administrative tasks, ensuring smooth daily operations of jewellery classes and workshops.
- Coordinated student enrollment processes, enhancing communication between staff and prospective students.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Bachelor of Technology - Project Management
Central University of Technology
Welkom, South Africa 04.2001 -
NQF Level 5 - Wealth Management
Trainsure
Johannesburg, South Africa 04.2001 -
Skills
Office administration
Project management
Scheduling and planning
Data entry proficiency
Customer service
Time management
Multitasking
Flexible and adaptable
Problem solving
Teamwork and collaboration
Telephone etiquette
Excellent communication
Timeline
Senior Clerk
Sanlam
02.2024 - Current
Data Capturer
Assupol Life
03.2019 - 01.2024
Branch Financial Sales Consultant
Hollard Insurance
12.2016 - 02.2019
Administrator
Virginia Jewellery School
06.2012 - 08.2015
NQF Level 5 - Wealth Management
Trainsure
04.2001 -
Bachelor of Technology - Project Management
Central University of Technology
04.2001 -
References
Boitumelo Oliphant
Assupol Sales Manager
062 232 5118
Vangile Jama
Sanlam PA to Regional Manager
076 647 8186
Vangile Sebaea
Assupol Office Supervisor