MINETTE LOUISE NIEMANN
Middelburg
Summary
Results-driven Business Leader with expertise in client relations, financial management, and operational efficiency. Delivered significant growth through innovative strategies and effective team leadership while enhancing customer satisfaction. Demonstrated proficiency in Sage Pastel bookkeeping, Sage Payroll, and Coupa, alongside strong MS Office skills, fostering a collaborative workplace culture and optimising office operations.
Overview
31
31
years of professional experience
Work History
Administrator/Receptionist
Meclo Graphics
Middelburg, Mpumalanga
06.1998 - 03.2026
- Managed front desk team and helped promptly resolve workday issues to back up employees.
- Welcomed guests and clients in a friendly, positive manner.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Organised and updated master calendar of appointments, meetings, and events to optimise scheduling and resource allocation.
- Managed office administrative tasks, including filing, data entry, and document preparation, enhancing operational efficiency.
- Monitored email and postal correspondence, directing messages to appropriate departments and responding to enquiries promptly.
- Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
- Oversaw office policies and procedures, driving continuous improvement in customer experience and office efficiency.
- Managed payroll processing for the office, ensuring accurate and timely salary payments to all employees.
- Reconciled payroll general ledger accounts monthly, ensuring accurate financial reporting and analysis.
- Supported end-to-end payroll for high-volume headcounts, processing accurately and efficiently.
- Organised courier services for urgent document delivery, ensuring secure and timely dispatch and receipt.
- Organised courier services for urgent document delivery, ensuring secure and timely dispatch and receipt.
Bookkeeping Assistant
A Nell Auditor
02.1995 - 05.1998
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Ensured accurate recording of financial transactions by meticulously entering data into accounting systems.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Facilitated month-end closing activities by reconciling bank statements and adjusting journal entries, ensuring accurate financial reporting.
- Corrected discrepancies in financial records for balanced books.
- Generated financial reports and summaries for management review.
- Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
- Assisted with payroll processing, including timesheet verification, benefit calculations, and distributing paychecks accurately and on time.
- Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.
- Organized digital filing systems for easy retrieval of historical financial documents during audits or annual reviews.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Verified purchase orders against invoices for accuracy.
Education
High School Diploma -
Middelburg High School
Middelburg11-1998
No Degree - Patient Care
Cansa Office
Witbank, South Africa01-2016
Skills
,,,,,,,
Office administration
- Payroll administration
- Payroll processing
- Document management
- Data entry
- Customer service
- Event management
- Event designing
- Multitasking competency
- Problem solving
- Attention to detail
- Creative thinking
Languages
Afrikaans
First Language
Interests
- Event Planning
- Reading
- Learning and reading more about different kind of Disease and treatment
Timeline
Administrator/Receptionist
Meclo Graphics
06.1998 - 03.2026
Bookkeeping Assistant
A Nell Auditor
02.1995 - 05.1998
High School Diploma -
Middelburg High School
No Degree - Patient Care
Cansa Office