MILLICENT MAHLANGU
OFFICE ADMINISTRATOR
Vanderbijlpark
Summary
Dynamic Office Administrator with a proven track record at The Brand Trading, excelling in administrative support and customer engagement. Recognized for enhancing productivity through effective scheduling and document management. Strong organizational skills and a commitment to fostering positive relationships contributed to a collaborative work environment, streamlining operations and improving efficiency.
Overview
4
4
years of professional experience
Work History
Office Administrator
The Brand Trading
01.2023 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Completed bi-weekly payroll for 25 employees.
Administrative Assistant (Volunteer)
Tshepo-Bathong Trading
02.2022 - 11.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
N6 CERTIFICATE - Hospitality Management
SEDIBENG TVET COLLEGE
Vanderbijlpark, South Africa 04.2001 -
N6 Certificate - Management Assistant
Bethlehem Tvet College
Bethlehem ,Free State 04.2001 -
Skills
-Administrative support
-Customer engagement
-Mail handling
-File maintenance
-Telephone reception
-Office administration
-Document scanning
-Database entry
-Time management
-Scheduling
-Word processing
-File organization
-Verbal communication
-Report preparation
-Document management
-Office management
-Spreadsheet development
-Schedule and calendar management
-Inbound phone call handling
-Meeting planning
-Strategic planning
-Performance improvement
-Hospitality and accommodation
-Multitasking
-Organizational skills
-Active listening
-Adaptability and flexibility
-Team building
-Relationship building
Timeline
Office Administrator
The Brand Trading
01.2023 - Current
Administrative Assistant (Volunteer)
Tshepo-Bathong Trading
02.2022 - 11.2022
N6 CERTIFICATE - Hospitality Management
SEDIBENG TVET COLLEGE
04.2001 -
N6 Certificate - Management Assistant
Bethlehem Tvet College
04.2001 -
REFERENCES
NAME AND SURNAME : MR S.M SOMORO
COMPANY : TSHEPO BATHONG TRADING (PTY)LTD
DESIGNATION :DIRECTOR
CONTACTS :064 555 2341
NAME AND SURNAME : MR S.T. MAHOBE
COMPANY : THE BRAND TRADING (PTY)LTD
DESIGNATION : DIRECTOR
CONTACTS : 068 405 8075