Mihlaliyethu Mgubasi
Cellphone Numbers :0737856567/ 0678648689
Summary
Experienced professional with a diverse background in education, hospitality, and community outreach. Proven expertise in project management, critical thinking, and effective communication. Notable roles include Examination Assistant at the Eastern Cape Department of Education, Municipal Outreach Co-Ordinator for the Independent Electoral Commission of South Africa, and Senior Residence Assistant at the University of the Free State. Demonstrated ability to handle pressure, manage time efficiently, and maintain professionalism across various roles. Skilled in Microsoft Office Suite, data entry, record-keeping, and literacy support. Career goal: to leverage extensive experience in education and community engagement to drive impactful initiatives within educational institutions or non-profit organizations. Experienced in handling administrative tasks with precision and speed. Thrives in fast-paced environments, ensuring smooth operations and seamless communication. Strong organisational skills and knack for problem-solving make for reliable support in any office setting. Organised Administration Clerk with strong skills in managing office operations and handling administrative tasks. Skilled in scheduling, data entry, and maintaining records, ensuring smooth and efficient workflow. Proven ability to support team members and provide excellent customer service, contributing to productive work environment. Bringing valuable organisational and communication abilities to enhance office efficiency and productivity.
Overview
1801
1801
years of professional experience
14152
14152
years of post-secondary education
5
5
Languages
Work History
Municipal Outreach Co-ordinator
Independent Electoral Commission of South Africa
07.2023 - 06.2024
- Plan, develop and conduct civic and voter education activities for communities
- Supervise any staff appointed in support of the function and reporting to the MOC, including but not limited to the Democracy Education Field workers
- Develop a network of educational support and liaise with organizations and stakeholders across government civil society and the private sector
- Forge partnerships with civil society to facilitate Outreach Projects within the designated districts
- Promote multiple media, with an emphasis on community radio and other innovative and creative educational
- Keep records (including report writing) and maintain administrative systems (including correspondence procurement, minutes of meetings)
- Assist with the coordinate of linkages (local, national and provincial) across Electoral Commission
- Assist and provide support to the monitoring and evaluation of Outreach Projects
- Independent
- Trained new outreach workers and volunteers, providing guidance on best practices and organisational policies.
- Documented all client interactions and services provided, maintaining strict confidentiality and adherence to data protection laws.
- Evaluated the success of outreach initiatives using key performance indicators, presenting results to stakeholders for informed decision-making.
- Designed and distributed informational leaflets and newsletters to keep the community informed of available resources.
- Conducted outreach to hard-to-reach populations, employing culturally sensitive approaches to engage diverse communities.
- Organised workshops and seminars to educate the public on relevant issues, enhancing community knowledge and involvement.
- Maintained an up-to-date database of contacts, streamlining communication and outreach efforts.
Senior Residence Assistant
University of the Free State
03.2023 - 03.2023
- Company Overview: Student Affairs (Housing and Residence Affairs)
- Liaise with Residence Head
- Effective communication in the residence
- Ensuring discipline and order in the residence
- Report maintenance problems
- Conduct meetings
- Student Affairs (Housing and Residence Affairs)
Assistant Officer
University of the Free State
01.2023 - 02.2023
- Company Overview: Student Affairs (Housing and Residence Affairs)
- Answer telephone calls
- Direct calls
- Take messages
- Operate photocopies, scanners and personal computer
- Printing and making copies
- Assisting students during registration period
- Student Affairs (Housing and Residence Affairs)
Residence Committee Prime
University of the Free State
10.2020 - 12.2022
- Company Overview: Housing and Residence Affairs (House Beyers Naude)
- Lead the residence through with the other eight residence committee members, ensuring that there is a balance in the residence by ensuring that both curriculum and non-curriculum activities, and spokesperson of the residence to the University stakeholders
- The strategist of the residence, ensuring that residents live and embrace the values of the residence, advisory, liaising, co-ordinating, and development functions, and chairing residence meetings and residence committee meetings
- Housing and Residence Affairs (House Beyers Naude)
Examination Assistant
Eastern Cape Department of Education at Volkskool
11.224 - 12.224
- Controlling scripts received and issued at Marking Centres.
- Checking and verifying marks on scripts and mark sheets.
- Performing manual tasks such as carrying boxes and tidying work areas.
- Sorting and filing mark sheets.
- Any additional tasks assigned by the management team.
- Supervised the packing and secure transportation of completed exam scripts to the marking centre.
General Assistance
Die Tuishuise and Victoria Manor Hotel
11.2016 - 12.2022
- Company Overview: Hospitality Industry
- Started working in this beautiful historic hotel when I was still a high school learner up to date I work during school holidays and whenever I am in Cradock now that I live in Bloemfontein full time
- I work as a general assistant in this hospitality industry working as an all-rounder including waiter, chef assistant, cleaning and administrative assistant
- Hospitality Industry
Grade 12 Tutor
Jeen Training and Consultancy
06.2022 - 07.2022
- Company Overview: At JA Calata Secondary School
- Assisting students to understand key concepts, teaching skills to improve academic performance, demonstrating academic best practices for assignments and writing tactics, providing students with constructive feedback, and developing and distributing teaching materials to supplement classroom lessons
- At JA Calata Secondary School
First Year Gateway Buddy
University of the Free State
01.2020 - 12.2021
- Company Overview: Department of Student Affairs (Gateway Orientation)
- Assist UFS first years during the orientation programme, assist first years during the registration period, and give mentorship to first years in assisting them to transition into the University environment through P3 Mentorship programme
- Helps first-years balance their academic and social life by providing programs in collaboration with residence and student life office
- Department of Student Affairs (Gateway Orientation)
Communication Officer
University of the Free State
02.2020 - 12.2020
- Company Overview: Department of Free State Centre for Human Rights
- Ensuring effective communication from the office to the executive committee member, advocacy of human rights, community engagement programs about making society to be aware of their human rights
- Department of Free State Centre for Human Rights
Receptionist
Unirift Guest House
03.2019 - 10.2019
- Company Overview: Bloemfontein
- Answering all incoming general calls and providing administrative support as needed, serves visitors by greeting, welcoming, and directing them appropriately, manage guests booking and reservations
- Bloemfontein
General Assistance
Mountain View Country Guest House
10.2018 - 01.2019
- Company Overview: Spekboomberg Farm, Cradock
- Chef Assistant, Cleaning, Assist Receptionist, and Waitering
- Spekboomberg Farm, Cradock
Teacher Assistant
Eastern Cape Department of Education
08.2017 - 01.2019
- Company Overview: At Kude Kwalapha Full Service School, Cradock
- Supervise and facilitate classroom when without teachers
- Carry out administrative tasks as required by the school
- Attend school meetings and training sessions as required
- Facilitate assessment as prepared
- At Kude Kwalapha Full Service School, Cradock
Education
Bachelor of Arts - History and Business Management
University of the Free State
National Senior Certificate -
J A Calata Secondary School
National Certificate in Building - Civil and Construction level 3
Construction Education and Training Authority (CETA)
FutureLEAD Challenge
University of the Free State
Diamond League Programme
University of the Free State
Public Speaking
University of the Free State
Professionalism in the Workplace
Sector Education and Training Authority (SETA)
Skills
Microsoft Wordundefined
Awards and Achievements
- Gateway Programme Department of Student Affairs, University of the Free State, The exceptional contribution made to Gateway Orientation serving first year Gateway Buddy 2019/2020.
- Unit of Institutional Change and Social Justice, Exceptional leadership role in the 2021 Bloemfontein Residences Names and Symbol Review Project.
- Free State Centre for Human Rights, University of the Free State, Faculty of Law, Exceptional work as a member of Executive Committee Of Community Engagement for the year 2020.
- Residence and Student Life Department of Student Affairs, Exceptional contribution to student leadership by serving on a residence committee in 2021.
- Golden Key International Honour Society, Recipient and Top 15% in my field of study year 2021.
- Student Representative Council, University of the Free State, Best Prime of the Year in the On Campus Residence Council in 2022.
- Mentor at 2022 and 2023 at Mentor Me Program at UFS Psychology Students Association
References
- Mrs. Lisa Antrobus Ker
Human Resource Manager at Die Tuishuise and Victoria Manor Hotel,
Contact details :048 881 1650 / 082 410 5596
Email address :lisa@tuishuise.co.za
- Mrs. L L Matyila
Principal at Kude Kwalapha Full Service School
Contact Details 048 881 1346 / 0828596201
Emailaddress :kudekwalapha@sainet.co.za
- Mrs. Lucy Sehloho
Director at University of the Free State Department of Student Affairs
Contact details 051 401 9876 / 0760518709
Email address :SehlohoLP@ufs.ac.za
- Miss Pulane Malefane,
Senior Director at University of the Free State Department of Housing and Residence Affairs
Contact Details : 051 401 7728 / 084 657 2626
Email address : MalefaneP@ufs.ac.za
- Mrs Vuyokazi Ngcipe
Local Electoral Project Officer at Independent Electoral Commission of South Africa
Contact details : 049 836 0308 / 078 287 1783
Email address : Moniv@elections.org.za
- Mrs T Tutshana
Deputy Chief Marker at Eastern Cape Department of Education
Contact details :0736657442
- Mrs J B Vorster
Centre Manager at J A Calata Secondary School
Jenn Training and Consultancy
Contact details : 0836612188
Timeline
Municipal Outreach Co-ordinator
Independent Electoral Commission of South Africa
07.2023 - 06.2024
Senior Residence Assistant
University of the Free State
03.2023 - 03.2023
Assistant Officer
University of the Free State
01.2023 - 02.2023
Grade 12 Tutor
Jeen Training and Consultancy
06.2022 - 07.2022
Residence Committee Prime
University of the Free State
10.2020 - 12.2022
Communication Officer
University of the Free State
02.2020 - 12.2020
First Year Gateway Buddy
University of the Free State
01.2020 - 12.2021
Receptionist
Unirift Guest House
03.2019 - 10.2019
General Assistance
Mountain View Country Guest House
10.2018 - 01.2019
Teacher Assistant
Eastern Cape Department of Education
08.2017 - 01.2019
General Assistance
Die Tuishuise and Victoria Manor Hotel
11.2016 - 12.2022
Bachelor of Arts - History and Business Management
University of the Free State
National Senior Certificate -
J A Calata Secondary School
National Certificate in Building - Civil and Construction level 3
Construction Education and Training Authority (CETA)
FutureLEAD Challenge
University of the Free State
Diamond League Programme
University of the Free State
Public Speaking
University of the Free State
Professionalism in the Workplace
Sector Education and Training Authority (SETA)
Examination Assistant
Eastern Cape Department of Education at Volkskool
11.224 - 12.224
Similar Profiles
Lazarus Kgomotso MoeletsiLazarus Kgomotso Moeletsi
Electoral Official at Independent Electoral Commission of South Africa (IEC)Electoral Official at Independent Electoral Commission of South Africa (IEC)
Ignatia, Neo MasikeIgnatia, Neo Masike
Travel Visa Consultant for Germany at TLS Contact South AfricaTravel Visa Consultant for Germany at TLS Contact South Africa
Kelebogile Pamela SelekeKelebogile Pamela Seleke
Regional Corporate Service Officer: Frances Baard at Electoral Commission Of South AfricaRegional Corporate Service Officer: Frances Baard at Electoral Commission Of South Africa
Gopolang MoloabiGopolang Moloabi
Municipal Outreach Coordinator at Independent Electoral Commission (IEC)Municipal Outreach Coordinator at Independent Electoral Commission (IEC)
Moyo AkhonaMoyo Akhona
Municipal Outreach Coordinator at Independent Electoral CommissionMunicipal Outreach Coordinator at Independent Electoral Commission