Mihlali Mantyi
Johannesburg
Summary
Finance and accounting graduate with over 5 years of experience in financial services, including insurance, consulting, and asset
management. A results-oriented analyst specialising in business process optimisation, financial analysis, and root cause analysis.
Proven ability to drive operational efficiency, deliver actionable solutions, and collaborate across teams to implement strategic
improvements. Adept at translating business requirements into effective processes and technology solutions.
Overview
6
6
years of professional experience
Work History
Business Process Analyst
Fledge Business Solutions
05.2024 - Current
- Provide business process analysis and optimisation expertise to enhance and streamline insurance clients’ business capabilities, ensuring improved efficiency and client satisfaction.
- Perform root cause analysis and produce insight reports (visual and written) with recommendations, resolving identified problems to enhance operational performance.
- Manage various projects and provide guidance to junior team members, fostering team development and successful project execution.
- Collaborated with upper management to drive strategy and implement new processes.
- Assessed business processes and identified ways to boost improvement.
Business & Quality Analyst
Portfoliometrix
02.2023 - 09.2023
- Managed the software testing process for an in-house investment portfolio management system, ensuring high-quality and reliable solutions.
- Analyzed business requirements for new features and enhancements, providing input to improve design, functionality, and user experience.
- Researched and implemented advanced test management tools to enhance testing efficiency and accuracy.
- Developed detailed test plans and cases, and facilitated training sessions to ensure smooth execution and knowledge transfer.
- Established reporting metrics to track testing progress and product quality, supporting transparency and informed decision-making.
- Refined software specifications in collaboration with cross-functional teams, driving improved system performance and business alignment.
Management Consulting Analyst
Accenture
02.2020 - 01.2023
- Engaged stakeholders to gather business requirements, create or redesign processes, and write user stories to meet evolving business needs and drive system improvements
- Streamlined client onboarding and claim submission processes for a large insurance client, improving efficiency through Salesforce integration
- Enabled the migration of a legacy case routing system to Salesforce for an insurer’s client servicing capability, increasing operational efficiency and client satisfaction
- Contributed to an organisational reshaping project and supported the establishment of a new CAPEX finance capability for an oil and gas client, enhancing financial planning and resource allocation
- Conducted research, analysed client processes, and developed new capital budgeting templates, improving financial forecasting and operational decision-making
- Updated and enhanced the business operating model to align with client objectives, ensuring the organisation’s adaptability to market changes
Dealing & Implementation Assistant
Coronation Fund Managers
01.2019 - 01.2020
- Utilised Bloomberg AIM and Microsoft Excel to support trading activities, ensuring accurate trade execution and risk management
- Managed stock shorting negotiated scrip rates, and managed collateral management, ensuring compliance with trading regulations and optimised financial returns
- Managed bonds repurchase agreements by verifying trade sizes, dates, and positions, ensuring accurate and timely trade execution
- Booked money market trades in African markets and loaded feeder fund trades, ensuring correct settlement and minimising financial risk
- Ensured all trades were matched accurately and timeously, resolving trade queries efficiently to mitigate potential losses
- Monitored proxy voting deadlines and ensured votes were captured on time, enhancing corporate governance and shareholder engagement
Corporate Governance I Tutor
University of Cape Town
06.2018 - 11.2018
- Supported the educational process by preparing and conducting tutorial classes, ensuring students understood key concepts and improved their academic performance
- Analysed student progress and provided feedback to lecturers and tutors, contributing to curriculum improvements and better student outcomes
- Invigilated tests and marked student scripts, ensuring fair assessment, and contributing to academic integrity
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Assisted students in developing effective study habits and strategies for success in school.
- Encouraged students to ask questions about topics they did not understand.
- Maintained accurate records of student attendance and progress.
Education
Bachelor of Business Science - Finance & Accounting
University of Cape Town
Cape Town, South Africa12-2019
Matric -
Zingisa Comprehensive High School
Mthatha, South Africa12-2014
Skills
- Stakeholder Relationship Management
- Collaborative Teamwork
- Concise Written Communication
- Process Visualization
- Workflow Optimization
- Root cause analysis
- Data analysis
- Financial analysis
- Software design and analysis
- Test plan and case creation
- Functional Testing
- User Acceptance Testing
- Microsoft Visio
- Microsoft Azure DevOps
- Microsoft Excel
- Microsoft PowerPoint
Accomplishments
- Eastern Cape Premier’s Office: scholarship recipient, 2015-2019
- UCT: Commerce Student’s council member, 2017
- UCT: Mathematics class medal recipient, 2016
- UCT: commerce entrance scholarship recipient, 2015
- ECDoE: Matric provincial award recipient, 2014
Languages
IsiXhosa
First Language
English
Proficient (C2)
C2
IsiZulu
Intermediate (B1)
B1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Process Analyst
Fledge Business Solutions
05.2024 - Current
Business & Quality Analyst
Portfoliometrix
02.2023 - 09.2023
Management Consulting Analyst
Accenture
02.2020 - 01.2023
Dealing & Implementation Assistant
Coronation Fund Managers
01.2019 - 01.2020
Corporate Governance I Tutor
University of Cape Town
06.2018 - 11.2018
Bachelor of Business Science - Finance & Accounting
University of Cape Town
Matric -
Zingisa Comprehensive High School
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