Micheal naidoo
53 Wattle Street, Trenance Park
Summary
Dynamic professional with a proven track record at The Wash Worx, excelling in customer relationship management and team supervision. Adept at enhancing productivity and resolving conflicts, I leverage strong problem-solving skills and attention to detail to foster a positive work environment and drive business growth.
Overview
3
3
years of professional experience
Work History
General Assistant
Gaterite
11.2025 - Current
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Responded to telephone, email and in-person customer inquiries.
- Fostered a positive work environment through proactive problem-solving approaches.
Manager
The Wash Worx
03.2023 - 11.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Grade 11 -
Afrikaans Hoerskool
Germiston,south AfricaSkills
Administrative support
Workload management
Customer relationship management
Office management
Schedule management
Attention to detail
Strong customer service
Supervising the staff
Problem solving and decision making
Team work
Physical Stamina
Timeline
General Assistant
Gaterite
11.2025 - Current
Manager
The Wash Worx
03.2023 - 11.2025
Grade 11 -
Afrikaans Hoerskool