Michall Fortuin
Service Administrator Level 2 (Superuser)
Middelburg
Summary
I am striving towards achievable personal goals ,which will maximize and benefit to my employer and myself.I am confident that my work ethic,knowledge and enthusiasm for this opportunity make me a qualified fit for the organization.
Overview
8
8
years of professional experience
Work History
Switchboard operator
- Sending invoices to Isando
- Welcoming the customers
- Making appointment for all departments
- Control of boardrooms
- Control of transferring customers calls
- Report faulty lines
Acting Supervisor
Barloworld-Equipment
Middelburg
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
SERVICE ADMINISTRATOR
SAP
10.2017 - Current
- Barloworld equipment
- CRM
- Capture Labour reports on CRM
- Create Purchase requisition and orders/migo invoices for outside suppliers
- Job Opening
- Follow-up of amended orders
- Creating Customer quotes
- Billing of jobs
- Closing of jobs and Marc site jobs
- Update work control sheet
- Admin completion of warranty jobs
- Capturing heat call request form
- Transfers /labour/parts/bought outs/km
- Parts return
- Close internal orders
- Run settlement orders
- Confirmation of reversals
- Job reversals
- Run cado reports
- Split of cost
- Training of administrator level 1
- Admin duties/filling
- Understanding the process of KPI’S
- Wip cleansing for cost centre 53401/ 53405
RECEPTIONIST
10.2015 - 10.2017
- Top talent recruitment (barloworld equipment)
Education
matric Certificate -
GARIEP HIGH SCHOOL
Skills
Ability to handle pressureundefined
Driving license
Code 10
Timeline
SERVICE ADMINISTRATOR
SAP
10.2017 - Current
RECEPTIONIST
10.2015 - 10.2017
Switchboard operator
Acting Supervisor
Barloworld-Equipment
matric Certificate -
GARIEP HIGH SCHOOL
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