Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
Generic

Michael Ayrton Shikwambane

Summary

Results-driven Network Engineer with 15 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Overview

16
16
years of professional experience

Work History

Network Engineer

Altron
3 2013 - Current
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team
  • Liaise with vendors and other IT personnel for problem resolution
  • Designing and implementing a network infrastructure based on organizational requirements.

NETWORK ENGINEER

QUAZAR IT CONSULTING
03.2012 - 02.2013
  • Troubleshooting Microwave, ADSL, Vsat and Fibre links for customers: link status, authentication from the PE/CE router
  • Configure switches in accordance to Network Design, Conduct quality assurance and basic issues on the Network configuration to ensure that Network Issues are configured as per Network Design
  • Perform Intermediate to advanced troubleshooting with customers
  • Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

SECURITY ENGINEER

SBV
05.2010 - 02.2012
  • Troubleshooting Cisco 877 routers and implementing the initial configurations for clients
  • Implementing configurations on switches for first time clients
  • Troubleshooting and supporting servers
  • Attending training for CCNA, CCNA-Security CCSP/CCNP-Security and CCIE Security
  • Doing labs and writing internationals
  • Currently implementing and supporting SBV network security daily using Fortigate, Fortimail, Fortimanager and Forti Anlyser for all their sites, where I install the firewalls, do change control and support users with VPN
  • Scanning mails for viruses and Spam using Fortimail
  • Also scan web traffic Using the IPS for intrusion and attacks
  • Compile reports using the Fortianalyser and managing all the 48 firewalls throughout South Africa and Lesotho using the Fortimanager
  • Document all the changes made and design of the network for reference and compile monthly reports of the threats and vulnerabilities.

MONITORING TECHNICIAN

ZTE
01.2010 - 04.2010
  • Monitor cell-c traffic on real time and log calls if there is anything wrong with the network (if there is no communication between the BSC or if there are any environmental faults so they can fix it as soon as possible)
  • Log all incidents and customer queries and track the issues through to resolution
  • This includes timely recording of symptoms and updating of status information
  • Identify recurring problems for further investigation
  • Keep the customer updated.

IT INTERN

TELECOM 180
07.2009 - 01.2010
  • Logging in to Cisco and other network devices, using monitoring tools and running tests
  • Troubleshooting customers links to check transmission
  • Troubleshooting Microwave, ADSL, Vsat and Fibre links for customers: link status, authentication from the PE/CE router, creating a rule on their firewall and assisting with any issues customers are facing
  • Provide quality of service to all Vodacom sites which includes: Installation of comprove probes with a dell switch and a sun server
  • Check if there are any faults with any of the traffic to ensure that all the customers get the service they require using Quantiqa which can drill down and find out what is causing the problem so they can let the Engineers on site deal with the small problem before it becomes big
  • Worked on FPD project where we go and install servers and computers on every clinic around the country
  • Configure cisco switches and Administer sun servers for broad soft (P.O.C).

IT INTERN

DEPARTMENT OF CORRECTIONAL SERVICES
07.2008 - 05.2009
  • Provide advanced end user support to the department
  • Provide first line and second line support to the users
  • Installing Windows XP, Printers, BAS, Persal and configuration of email
  • Ensuring that Automates updates of virus signature are being applied and updated to the desktop (Symantec Antivirus Software) version 10
  • Administer and monitor backups
  • Creation of user account and Email Accounts
  • Resetting users passwords
  • Configuring 3com switches
  • Compiling monthly report.

Education

Diploma in Master Networking Engineering -

Torque I.T

Cisco Security Graduate Training Accelerated - undefined

Torque I.T

Skills

CCDA

CCNA

CCNA-Security

CCSP/CCNP-Security

CCIE Security Written

Ms Office

Personal Information

  • ID Number: 8606015795087
  • Ethnicity: African
  • Gender: Male
  • Nationality: South African
  • Driving License: Code 10
  • Marital Status: Married

References

  • Ms Nyeleti Mongwe, Altron, 0731426006
  • Mr. Claude Williams, SVB, +27 84 355 6411, +27 11 283 2198
  • Mr. Ziggy Motlhake, TELECOM180, +27 12 347 0227, +27 73 972 1218
  • Mr. Glen Mathebula, Network Monitoring Team Leader, +27 11 205 7000, +27 60 667 1121

Languages

English
Advanced (C1)

Timeline

NETWORK ENGINEER

QUAZAR IT CONSULTING
03.2012 - 02.2013

SECURITY ENGINEER

SBV
05.2010 - 02.2012

MONITORING TECHNICIAN

ZTE
01.2010 - 04.2010

IT INTERN

TELECOM 180
07.2009 - 01.2010

IT INTERN

DEPARTMENT OF CORRECTIONAL SERVICES
07.2008 - 05.2009

Network Engineer

Altron
3 2013 - Current

Diploma in Master Networking Engineering -

Torque I.T

Cisco Security Graduate Training Accelerated - undefined

Torque I.T
Michael Ayrton Shikwambane