Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Michael Roos

Male Receptionist
Pretoria

Summary

As a dedicated employee at Kungwini, I have honed my skills in answering telephone calls with friendliness and professionalism. My experience has equipped me with the ability to handle a wide range of inquiries efficiently and empathetically. Despite facing the challenges of being disabled, I have consistently demonstrated resilience and a positive attitude, ensuring that every caller feels valued and heard. My commitment to providing exceptional service and my ability to communicate effectively make me a valuable asset to any team.

Overview

10
10
years of professional experience

Work History

Receptionist / Telephone Operator

Kungwini Wealthfare Organization
01.2015 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Grade 9 -

New Hope School
Menlo Park, South Africa
04.2001 -

Skills

Telephone skills

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)

Hobbies

I am a passionate individual with a love for music, amateur story-writing, and a dream of writing a book someday. My enthusiasm for storytelling allows me to express my creativity and imagination. I thrive in social environments, enjoying the opportunity to work with people and make friends easily. My friendly and approachable nature helps me build strong connections with others, making me a valuable team member and a joy to be around.

Timeline

Receptionist / Telephone Operator

Kungwini Wealthfare Organization
01.2015 - Current

Grade 9 -

New Hope School
04.2001 -
Michael RoosMale Receptionist