Summary
Overview
Work History
Education
Skills
Very socializing and sportive.
Timeline
Hi, I’m

Michael Petersen

driver
Cape Town

Summary

Proven track record in enhancing client satisfaction and expanding customer bases, notably with Adelaide & Sons Foodhampers. Skilled in negotiation and CRM system implementation, I excel in communication and organization. Achieved top performer status by consistently exceeding sales targets and fostering team collaboration. Demonstrates a commitment to excellence and a capacity to thrive under pressure. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

34
years of professional experience

Work History

Adelaide & Sons Foodhampers

Sales Representative and Driver
01.2015 - Current

Job overview

  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • High production targets to grow business.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Aqua Tours & Travels

Chaffeur Driver
01.2014 - 12.2014

Job overview

  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Chauffering clients too and from residents,work place,airport and private appointments.
  • Render service on a 24Hour standby service when required.

Old Mutual Head Office

New Business Administrator,Client Receipting Cler
07.1990 - 12.1999

Job overview

  • Negotiated contracts with vendors and suppliers, achieving favorable terms that positively impacted the company''s bottom line.
  • Streamlined invoice processing by implementing an automated system that reduced errors while increasing productivity.
  • Implemented CRM systems to optimize client tracking, improving internal communication and overall efficiency in managing business leads.
  • Collaborated with sales teams to develop targeted strategies, resulting in higher conversion rates for new business prospects.
  • Capturing of all relevant deposits payable into Old Mutual account and captured it on the relevant clients policies and business accounts.

Education

Unisa
Cape Town, South Africa

No Degree from Law (Pre-Law)
04.2001

University Overview

Skills

Good communication skills

Very socializing and sportive.

Very socializing and sportive.

I am very active in church activities and is a great supporter and interest in every sport.

Timeline

Sales Representative and Driver
Adelaide & Sons Foodhampers
01.2015 - Current
Chaffeur Driver
Aqua Tours & Travels
01.2014 - 12.2014
Unisa
No Degree from Law (Pre-Law)
04.2001
New Business Administrator,Client Receipting Cler
Old Mutual Head Office
07.1990 - 12.1999
Michael Petersendriver