Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Interests
Timeline
Awards & Memberships
Generic
Michael McCabe

Michael McCabe

Property Manager
Rayton

Summary

Technical Trainer developing and delivering 2–4 telecommunications and ICT training sessions per month and develops 7–15 telecommunications and ICT training materials per year for technical audiences. Combines systems engineering, research, and course design to explain transmission and integration topics clearly. Supports 11–20 learners per course cycle and teams with structured instruction that strengthens field readiness and technical understanding.

Overview

3
3
Languages
2
2
Certifications
39
39
years of professional experience

Work History

Outbound call center agent

Call Dynamics
01.2021 - 2022
  • Function: Sales and leads for VirSeker
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

All in one hospitality manager

1233onWeb self-catering accommodation
01.2010 - 2021
  • Function: Management, Maintenance and cleaning of guest apartments
  • Managed guest check-in and check-out processes to ensure a seamless experience.
  • Coordinated housekeeping schedules to maintain high cleanliness standards across properties.
  • Oversaw inventory management for supplies and amenities, reducing waste and costs.

Caretaker

1233onWeb Caretaker
01.2021 - Current
  • Function: Management and Maintenance of apartments
  • Managed daily operations of property portfolio to ensure tenant satisfaction and retention.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections to maintain high standards of quality and safety.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Monitored lease agreements for compliance, ensuring adherence to regulations and policies.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.

Project manager and contractor

1233onWeb building project
01.2015 - 01.2020
  • Managed building upgrades and facilitated physical alterations to enhance functional use of space.
  • Achieved project deadlines while maintaining high standards of build quality and ensuring workplace safety.
  • Coordinated material procurement and service management to deliver projects within specified budget constraints.

Telecommunications Consultant Training

Mitelecom CC SA
01.2008 - 01.2019
  • Function: Consulting (including technical training and network support) for mobile and fixed telecommunications/ICT networks.
  • Analyzed client requirements to recommend optimal telecommunications solutions.
  • Assisted in the installation and configuration of network systems and equipment.
  • Conducted troubleshooting and resolved technical issues for clients efficiently.

Learning Architect

Ericsson Education SA
01.2006 - 01.2008
  • Planned and researched technical training materials and courses to enhance learner engagement.
  • Designed innovative learning paths to enhance user engagement and knowledge retention.
  • Developed curriculum frameworks aligning with industry standards and organizational goals.
  • Collaborated with cross-functional teams to integrate technology in learning solutions.

Senior Systems Engineer

Siemens Telecommunications SA
10.1998 - 01.2000

Led system architecture design for telecommunications solutions, enhancing network performance and reliability.

Led system architecture design for telecommunications solutions, enhancing operational efficiency.

  • Developed and implemented technical specifications to optimize system integration and functionality.
  • Mentored junior engineers, fostering professional development and knowledge sharing.
  • Facilitated hands-on workshops to enhance participants' technical competencies and confidence.
  • Developed and delivered comprehensive training materials for technical software applications.
  • Collaborated with subject matter experts to ensure alignment of training content with industry standards.

Senior Telecom Technician

ESKOM SA
01.1995 - 01.1998
  • Installed, maintained, and commissioned transmission, data, and access systems to ensure optimal performance.
  • Diagnosed and repaired telecommunications equipment to ensure optimal performance.
  • Installed and configured network systems for improved connectivity and reliability.
  • Conducted routine maintenance checks on telecommunication infrastructure.

Telecom Technician

Telkom SA
01.1988 - 01.1995
  • Installed, maintained, and commissioned transmission systems to ensure optimal performance.
  • Installed and configured telecommunications equipment to ensure optimal network performance.
  • Conducted routine maintenance on systems, identifying and resolving technical issues efficiently.
  • Assisted in troubleshooting network problems, enhancing service reliability for customers.

Education

N6 Diploma - Telecom related subjects

Olifantfontein Technical College
Olifantsfontein, South Africa
01-1990

Matric with University Exemption - English, Afrikaans, Mathematics, Science, Technical Drawing, Technical Electrical

Witbank Technical High School
Witbank, South Africa
01-1986

Skills

System management

Transmission systems

Systems integration

Network troubleshooting

Telecom solutions design

Technical Writer

Presentation skills

Instructional design

Course development

Learning architecture

Analytical skills

Problem solving

Stakeholder management

Technical consultation

Cross-functional coordination

Cisco Packet Tracer

VoIP configuration

IP addressing

Workshop facilitation

Accomplishments

Monthly targets reached

Focus on retention of customers

Affiliations

Run a charity organisation call MI-bunnies for rescuing rabbits in distress.

Software

Microsoft Office

Cisco Operating systems

ChatGPT

Certification

Ericsson certified Network Engineer and Instructor

Interests

Gardening

Ecology

Timeline

Outbound call center agent

Call Dynamics
01.2021 - 2022

Caretaker

1233onWeb Caretaker
01.2021 - Current

Project manager and contractor

1233onWeb building project
01.2015 - 01.2020

All in one hospitality manager

1233onWeb self-catering accommodation
01.2010 - 2021

Telecommunications Consultant Training

Mitelecom CC SA
01.2008 - 01.2019

Learning Architect

Ericsson Education SA
01.2006 - 01.2008

Senior Systems Engineer

Siemens Telecommunications SA
10.1998 - 01.2000

Senior Telecom Technician

ESKOM SA
01.1995 - 01.1998

Telecom Technician

Telkom SA
01.1988 - 01.1995

N6 Diploma - Telecom related subjects

Olifantfontein Technical College

Matric with University Exemption - English, Afrikaans, Mathematics, Science, Technical Drawing, Technical Electrical

Witbank Technical High School

Awards & Memberships

Run a charity organisation call MI-bunnies for rescuing rabbits in distress., TCP/IP networking champion
Michael McCabeProperty Manager