Micaela George
Branch Office Administrator
Prieska,NC
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fuel Station Branch Administrator
OVK- Oos Vrystaat Kaap Bedryf Beperk
12.2023 - 02.2024
- Assisted in the development marketing materials such as brochures flyers presentations showcasing branch success stories offerings.
- Strengthened customer relationships by delivering top-notch service, understanding client needs, and offering customized solutions.
- Supported branch growth through effective management of staff, including recruitment, training, and performance evaluations.
- Spearheaded special projects as assigned by senior management while adhering to tight deadlines.
- Receiving of fuel deliveries
- Shared Management of Staff
- Creating and maintaining a filing system.
- Handling of money and depositing to bank
and on company program. Recon of shortages and surpluses of cashiers. - I-Fuel Management
Branch Assistant
OVK- Oos Vrystaat Kaap Bedryf Beperk
08.2021 - 12.2023
- Marketing and providing excellent customer
service. - Handling of cash and temporary work
contracts for day workers. - Increased control over stock.
- Occupational Health & Safety Representative.
- Handling of administration.
- Handling processes for payments of supplier
Performed invoice processing tasks. - Handling returns/ warranty claims/ repair
queries. - Managed customer service inquiries and
pinpointed and implemented proper path to
resolution.
Creditor's Clerk
Prieska Engineering Sales
04.2018 - 08.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Worked on the Pastel Program
- Maintained filing system and organized customer documents for easy retrieval of information.
- Responded to customer concerns and questions on daily basis.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Monitored outstanding invoices and performed collections duties.
- Reconciled accounts receivable to general ledger.
- Disbursed petty cash by recording entries and verifying documentation.
- Processed vendor and supplier payments on weekly basis.
Administrative Clerk
Empilisweni Youth Service Centre
02.2018 - 03.2018
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Performed regular maintenance checks on office equipment to prevent costly repairs or replacements due to unexpected breakdowns.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Controlling list of over 100 day visits.
- Assisting youth in creating CV's and
computer literature. - Attending meetings and taking notes to process minutes and reports.
- Creating programs to be held my center.
- Proofread and edited professional
documents to fix errors.
Education
High School Diploma -
Gariep High School
Prieska 04.2001 -
Bachelor of Arts - Communication Science
University of South Africa
Pretoria, South Africa 04.2001 -
Skills
File Maintenance
Information Security
Research
Bookkeeping
Administrative Support
Quality Control
Cash Management
Relationship Building
File and database management
Operations Support
Meeting Coordination
Filing systems
Business Documentation
Adaptability
Professionalism
Document Typing and Formatting
Time Management
Teamwork and Collaboration
Self Motivation
Creative Thinking
Reliability
Basic Bookkeeping
Accomplishments
- Nominated as Junior Station Commander of Prieska in 2015 SAPS
- Northern Cape Ambassador for Transnet Health Program 2016
- Chairperson of Youth Against Crime Program SAPS
Certification
Occupational Health and Safety Representative and Incident Investigation
Timeline
Fuel Station Branch Administrator
OVK- Oos Vrystaat Kaap Bedryf Beperk
12.2023 - 02.2024
Branch Assistant
OVK- Oos Vrystaat Kaap Bedryf Beperk
08.2021 - 12.2023
Creditor's Clerk
Prieska Engineering Sales
04.2018 - 08.2021
Administrative Clerk
Empilisweni Youth Service Centre
02.2018 - 03.2018
High School Diploma -
Gariep High School
04.2001 -
Bachelor of Arts - Communication Science
University of South Africa
04.2001 -