Meyahabo Anna

• Responsible for planning, organising, and directing the operational activities of the facilities portfolio
• Oversee procurement of services, handles third party service contracts, and directs maintenance procedures
• Ensures that all buildings, grounds and equipment are well maintained and in optimal working condition
• Establish health and safety regulations
• Keeps Facilities Executive that is well informed of area activities and significant problems
• Responsible for the planning, development, and implementation of effective operations management policies, procedures, and planning
• Assists Portfolio Management in developing short- and long-term maintenance and housekeeping goals and plans
• Compile long term operational and maintenance budget projections
• Executes established operational goals and ensures that corporate wide plans are complemented and supported
• Assists in developing policies and procedures for facilities portfolio operations
• Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency
• Reviews of existing policies and procedures to ensure maximum efficiency
• Responsible for the effective operations management of the buildings and facilities
• Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc
• Deals with contractors on a daily basis
• Liaises with tenants with regards to operational problems
• Responds to emergency call outs
• Day to day running and control of: Tenant complaints, Security and cleaning, Air Conditioning, Electrical, Plumbing etc
• Authorises invoices for payments
• Issues tender documents
• Calculates operational costs for charge out to the tenants and ensure recoveries where appropriate
• Manages space planning
• Ensures that the building layout will accommodate present and future operational and space requirements
• Conducts regular inspections of facilities, assesses problems and needs, and implements
• Coordinates maintenance activities
• Ensures that facilities are clean, well maintained, and in good condition
• Direct preventative maintenance procedures are appropriate
• Ensures that building operations are in compliance with established procedures, policies, regulations and codes
• Assumes responsibility for the security of all the building facilities
• Conducts scheduled inspections of security systems and implements improvements as necessary
• Identifies security threats and develop action plans for the prevention of incidents
• Establishes and maintains security systems for the Centre and tenants
• Monitors shops and businesses and react on emergency calls
• Establishes and maintain security information network
• Liaises with SAPS and local authorities
• Plans the manning of the building and manage guards on duty
• Determines the needs for security systems and equipment
• Communicates with tenants regarding security systems
• Develops and implements security devices
• Creates security awareness amongst staff, tenants and shoppers
• Compiles budgets and control expenditure
• Establishes emergency plans
• Ensuring the efficient and cost-effective building maintenance and administration of Building operations
• Develops and implements safety directives
• Completes financial forecasting duties, and generates and updates schedules for building expenditures
• Creates safety awareness and trains staff in Health and Safety
• Ensures compliance with legal regulations
• Completes regular OSH inspections and updates monthly reports as appropriate
• Ensures that OSHA requirements are effectively implemented
• Ensures that facilities operations are cost effective, efficient and within established budget constraints
• Ensures that all maintenance agreements and leases are current
• Ensures that billing discrepancies are promptly tracked and resolved
• Ensuring professional business relations with vendors, contractors, and trade professionals
• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc
• Acts as a liaison between the Company and external contacts
• Ensures effective coordination of external services with Company operations
• Effectively supervises Building personnel, ensuring optimal performance
• Provides leadership to assigned personnel through effective objective setting, delegation, and communication
• Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures
• Identifies, develops, and implements training programs as appropriate
• Conducts performance appraisals
• Provides measurable feedback to assigned personnel and suggestions for improved performance
• Formulates and implements employee corrective actions as needed
• Ensures that staffing levels are appropriate
• Interviews, hires, and assigns personnel as necessary.

• Manage, Co-ordinate and engage in the planning, management and monitoring of all aspects related to the management of the portfolio Facilities and inspection of work to ensure that quality standards are maintained or improved
• Ensure strong customer relationships are built and expectations are met and managed whilst complying with all internal policies and procedures or instructions from higher authorities
• Lead and manage a team in all aspects
• Planning and overseeing projects with timescales and budgets
• Manage service maintenance agreements
• Work with other stakeholders internally and externally to meet the company’s strategy
• Assist and monitor tenant installation projects
• Manage and supervise maintenance employees to ensure maximum performance and compliance with all policies and procedures
• Manage the expense portion of the annual budget/business plan
• To undertake any other duties as may be required by the level of the post and is required by the Seniors
• Compliance with all health and safety requirements
• Managing student expectations including the Residential portfolio
• Scheduled Approved regulatory and company standards review and reporting in all buildings to ensure compliance
• Ensure that the Safety and Security to Company standards for buildings are adhered to as defined in SLA’s
• Monthly Submission of monthly Headcount to the student admin department
• Manage the various customer care portals and ensure issues meet the SLA requirements for all items
• Ensure that all customer communications are actioned for customer centricity
• Participation in the Facilities Management forums and feedback to the organisation
• Asset Maintenance
• Manage and contain operations within the confines of the Authority Limit Matrix as defined by the National Facilities Executive
• Manage the outcome of the SAPP and the maintenance turnaround in buildings
• Drive maintenance team with assistance from Maintenance manager to comply with the SLA flagging issues once identified
• Effective management of the life cycle maintenance program as specified by Company procedures
• Effective management of the preventative maintenance program through FM Systems Tools
• Lift, TV and intercom services in the buildings under control to remain full complaint
• Effective Management of all Health and Safety aspects in the buildings under control
• Ensure fixed assets including critical equipment’s are accounted for as allocated to a specific building
• Critical infrastructure upgrade program recommendations in conjunction with Asset Management and to track deferred replacement and of maintenance
• Utilities
• Integration of energy management (Electrical, water, gas, waste streams) into the facility operational monitoring systems and review of profiled usage in line with Budget/ Forecast
• Ensure the ongoing operation of critical electrical, water, waste and sewer services
• Strategic Projects, Capital Expenditure
• Manage, Collaborate and report an Ad Hoc allocated projects
• Post mortems of all CAPEX initiatives
• Implementation of institutional norms and standards as approved by Dept of Education
• Vacate and Intake cost post mortem
• Employee Management
• Development and Training initiatives in place for each subordinate
• Cyclical Employee Feedback on performance
• Career Advancement and Planning subordinates
• Annual Department Skills and Competency Review
• Departmental Career Advancement Paths Reviewed and Discussed Annually
• Risk Management
• Compliance (company, policies/legal and regulatory)
• Upkeeps of all SLA’s.

• To provide staff with clear work instructions to guide them in the achievement of the objectives including Service providers
• Managing Soft Services and hard services including Reception, Business Unit Kitchens, Office Environment, Pause Areas, Cleaning staff, Hygiene Contractors, Waste Management, Vending Machines, Contractor and Landscaping Contractor and compiling monthly reports
• Always ensure adherence to company policies and procedures
• Participating in Tenant Forum Meeting to ensure that adequate and efficient Building support services are maintained
• Handling facilities related problems and logged requests
• Maintaining the efficient and smooth running of the operation
• Schedule Planned preventative maintenance
• Ensures efficient and smooth business operations that are not often interrupted by a diverse range of technical difficulties
• Ensure that equipment, property maintenance and repairs, are undertaken timeously by the maintenance or approved vendors, by coordinating with the Maintenance and Vendors on specific requirements
• Plan and manage Office moves
• Collaborate with other team members, stakeholders, and facilities management partners
• Project Management including Churns
• Soft services Management includes Cleaning, Reception, Shuttles Hygiene, Security, Landscaping, Waste Management
• Hard Services Management (Aircon, Building Repairs and Maintenance Electrical and Plumbing)
• EHS Compliance and Legal regulations
• ISO 9000 and ISO 14000 Maintenance and upkeep of an organisation’s buildings, ensuring that they meet legal requirements and health and safety standards
• Taking measures to minimise/eliminate the harmful effects company production has on the environment
• Environmental regulation -lessen negative environmental effects
• Taking measures to eliminate/minimise the harmful effects that the company has on the environment
• Management of Waste and the impact
• Implementation of Waste management plan for FNB Campuses and with the intention of zero % waste to landfill
• Waste management Cost savings and contract management
• Compiling and Submission of Monthly Waste Management report
• Assisting with the development, promotion, and implementation of new waste disposal methodology
• Ensuring compliance with current legislation in the transportation, handling, and disposal of waste
• Formulating and controlling the budget for waste disposal
• Collating statistics and compiling reports often to strict deadlines
• Monitoring the quality and performance of waste services, including contract management of external providers
• Dealing with enquiries and complaints from FNB Staff both in person and by phone or email
• Investigating and following up claims of the illegal dumping of waste and working with other waste regulation enforcement staff
• Consulting staff about waste management issues, identifying their requirements and providing appropriate solutions
• Vendor Management
• Monitors outsourced vendor performance to facilitate efficient contract management
• Management Service Level Agreement
• Customer Service
• Resolves customer queries by identifying the customer’s needs and requirements and by extracting the relevant information, and providing solutions where appropriate, or forwarding queries to the responsible party, and following up on outcome
• Do a daily walk-about for all the sites to check if the buildings are in good condition mainly on cleaning, maintenance, and hygiene
• Troubleshooting (Dealing with Emergencies, complaints, and requests)
• Advising on buildings and facilities related issues to all levels of staff and management
• Finance Management
• Managing and Monitoring OPEX and Capex budget
• Budgetary control processes and principles for evaluating Facilities Management performance against budgets, with reference to concepts such as trends, variances, financial 10 cases, impact of depreciating asset values, whole-life costing, and discounted cash flow
• Separate planned versus reactive budget needs to create a
• Evaluate asset condition to gain insights into when an asset may need to be repaired or replaced before its planned fund allocation
• Address deficiencies as they occur and prevent them when possible
• Managing and Monitoring Procurement costs and services as OPEX Budget
• Collaborate with other team members, stakeholders, and facilities management partners
• Developing backup plans for maintaining assets, like selecting an emergency services provider before emergencies occur, can help reduce the impact on the budget
• Raising PR on the systems
• Raising Monthly Accruals
• Preparation of budgets, daily cost control, recoveries and monitors potential municipal rates and compiles monthly financial reports.

• Managing 22 Sites at ABSA Bank for Limpopo Region including 21 Retail and 1 Corporate
• Safety Management
• Access Control management
• Guard Management
• Key Register Management
• Building Management
• Maintaining the efficient and smooth running of the operation
• Schedule Planned preventative maintenance
• Assist and support in Coordinating and controlling the property and facility management services and the Administration Support Services to facilitate the efficient operation of the business
• Ensure that equipment, property maintenance and repairs, are undertaken timeously by the maintenance or approved vendors, by coordinating with the Maintenance and Vendors on specific requirements
• Plan and manage Office moves where required by liaising with contractors and Internal staff
• Logging Pro- active calls for the Branches
• Parking Management
• Vendor Management
• Coordinates and monitors outsourced vendor performance to facilitate efficient contract management
• Coordinate and manage Service Level Agreement
• Maintain and establish relationships with Service providers
• Management of vendors (monitoring delivery against contract standards and addressing deficiencies)
• Customer Service
• Resolves customer queries by identifying the customer’s needs and requirements and by extracting the relevant information, and providing solutions where appropriate, or forwarding queries to the responsible party, and following up on outcome
• Do daily walk-about for all the sites to check if the buildings are in good condition mainly on cleaning, maintenance, and hygiene to avoid sick building syndromes
• Always provide Feedback to the client
• Dealing with Emergencies, complaints, and requests
• Advising on buildings and facilities related issues to all levels of staff and management.

• Fixed Assets
• To introduce the new asset management system and to provide optimal control over assets to ensure that assets are properly secured
• Compile and maintain assets register
• Stores
• Manage and control stores department to ensure that processes, procedures, distribution, and accounting protocols are followed and that accurate stock records are kept minimising the risk of stock losses
• Purchases
• Requesting quotations from suppliers and raising POs manually
• Sending invoices for payment
• Finances
• Monitoring and Managing the OPEX budget make sure that we don’t overspend
• Managing Capex Budget
• Reconciling GL daily
• Monitoring Ned fleet and Procurement card
• Updating monthly invoices on Budget Sheet
• Raising Monthly Accruals
• Preparation of budgets, daily cost control, recoveries and monitors potential municipal rates and compiles monthly financial reports
• Health and Safety
• To ensure adherence to Health and Safety standards in compliance with company policy in order to have a safe working environment
• Customer Service
• Resolves customer queries by identifying the customer’s needs and requirements and by extracting the relevant information, and providing solutions where appropriate, or forwarding queries to the responsible party, and following up on outcome
• Logging and assigning calls for the maintenance team
• Log call details, prioritise, assign, and follow up on all call details
• Follow up call progress with external and internal service providers
• Do a daily walk-about to check if the building is in good condition mainly on cleaning and hygiene to avoid sick building syndromes
• Parking Management (Staff & Visitors)
• Managing the staff parking policy of the premises including visitor’s parking
• Always provide Feedback to the client
• Troubleshooting (Dealing with Emergencies, complaints, and requests)
• Advising on building and facilities related issues to all levels of staff and management
• Maintenance
• Maintaining the efficient and smooth running of the operation
• Schedule Planned preventative maintenance
• Assist and support in Coordinating and controlling the property and facility management services and the Administration Support Services to facilitate the efficient operation of the business
• Ensure that equipment, property maintenance and repairs, are undertaken timeously by the maintenance or approved vendors, by coordinating with the Maintenance and Vendors on specific requirements
• Plan and manage Office moves where required by liaising with contractors and Internal staff
• Implementing PPM and manage planned preventative and curative maintenance for the property
• Vendor Management
• Coordinates and monitors outsourced vendor performance to facilitate efficient contract management
• Coordinate and manage Service Level Agreement Monthly Vendors performance ratings
• Maintain and establish relationships with Vendors and Service providers
• Management of vendors and service providers (monitoring delivery against contract standards and addressing deficiencies).

• People Managed according to operational objectives
• Always ensure adherence to company policies and procedures
• Participate in meetings with other divisions to ensure that adequate and efficient Admin support services are maintained
• Review’s performance according to agreed timeframes and taking appropriate steps to correct problems
• Ensures staff attend organised training programs
• Giving support to HR Department
• Vendor Management
• Administer and monitor contract performance regarding the outsourced functions (Canteen, Security, Cleaning, Hygiene and Waste Management), by establishing relationships with vendors and making sure that they meet Service Level Agreement
• Contract Management
• Provide friendly and efficient Customer Service to internal and external customers
• Resolves customer queries by identifying the customer’s needs and requirements and by extracting the relevant information, and providing solutions where appropriate, or forwarding queries to the responsible party, and following up on the outcome
• Monitoring Special Project (Refurbishment, move tenant installations) as assistance of Facilities Manager
• Conduct Regular building inspections and act on deficiencies and improvements
• Providing and maintaining a functional /efficient working environment within the premises
• Assisting with OHS & Environment all requirements and reporting
• Finance
• Monitoring and Managing the OPEX budget make sure that we don’t overspend
• Monthly budget review with Cost Accountant
• Monitoring Credit card expenses and reconciling
• Requesting of Quotations and Raising of Purchase Orders
• Submission of Monthly PO Report
• Monthly Financial Report
• Stock Management (Consumables)
• Raising monthly Accruals.

Tracking outgoing payments

Monitoring company expenditures

Verifying expense reports

Managing vendor/supplier relations

Processing invoices,purchase orders and credit memos

Preparing financial reports

Ensuring that all financial transactions comply with legal regulations

Overseeing budgeting,financial planning,managing records and producing financial reports.

Handling the day-to -day financial tasks of an organization.

Daily capturing of Vehicle finance application

Vetting of the documents

Responsible for the capturing of data on the discharging and loading operations of various cargo vessels.

Liaising with clients

Creating spreadsheets ,compiling delay sheets,problem solving of uncapyured/missing