MEKAYLA MC PHAIL

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

I am writing to apply for the position advertised at your company. I previously worked as a waitress at lanthè Coffee Café for 5 months. During this time, I learned a lot about quality customer care and how to handle stressful situations as well as multitasking. I have been trained in several service areas including point-of-sale systems, customer care, food safety and menu recommendations. I am more than willing to share and learn to gain experience, as I think it is important to work with others as a team. During my 2 years of being a waitress, I have improved on many of my skills. I have learned the importance of adaptability in customer service, where customers may have a wide range of requests and where anything can be expected. I am a fast learner, and I am very open minded and extremely confident of my ability to successfully adapt to any new challenges given to me to improve my skillset. I am a positive person, and this quality has regularly earned me high ratings on customer care surveys. Thank you for taking the time to read my cover letter and consideration for this position. I am available via email,due to company rules I may not always be able to accept phone calls. I would truly appreciate you're consideration to work at your company.

Thank you in advance.

Kind Regards

Mekayla Mc Phail