Meggan Botha

• Drafting bills;
• Researching case law;
• Merit and Quantum Assessments;
• Instructing Medical Experts;
• Indexing and paginating;
• Consulting with clients;
• Meeting with Advocates;
• Overseeing junior staff;
• Negotiating settlements;
• Attending upon Mediations;
• Drafting Pleadings;
• Service and filing;
• Attending upon CCMA;
• Maintained filing system and organized client documents for easy retrieval of information;
• Enhanced office organization;
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each matter;
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Areas of Law:

-Criminal Law

-Civil Law

-Divorce

-Maintenance

-Evictions

-Wills and Estates

-Third Party Claims

• Attending to payment of accounts;
• Drafting bills;
• Consulting with clients;
• Overseeing junior staff;
• Wills and Estates;
• Attending upon Masters Office and Deeds Office;
• Conducted thorough research on various areas of law, ensuring accurate information and strong case foundations;
• Prepared essential legal documents (pleadings) for successful case outcomes and settlements;
• Managed multiple caseloads simultaneously without compromising quality or timeliness of work product;
• Kept abreast of developments in relevant legislation, ensuring that advice given was current and accurate at all times;
• Maintained strict adherence to professional ethics guidelines, upholding the integrity of the legal profession at all times.

Areas of Law:

-Civil Law

-Conveyancing

-Evictions

-Wills and Estates

• Attending to payment of accounts;
• Drafting bills;
• Consulting with clients;
• Overseeing junior staff;
• Wills and Estates;
• Instructing Medical Experts;
• Litigation;
• Attend upon CCMA
• Attending upon Masters Office and Deeds Office;
• Mediation
• Conducted thorough research on various areas of law, ensuring accurate information and strong case foundations;
• Prepared essential legal documents (pleadings) for successful case outcomes and settlements;
• Managed multiple caseloads simultaneously without compromising quality or timeliness of work product;
• Kept abreast of developments in relevant legislation, ensuring that advice given was current and accurate at all times;
• Maintained strict adherence to professional ethics guidelines, upholding the integrity of the legal profession at all times.

Areas of Law:

-Criminal Law

-Civil Law

-Evictions

-Wills and Estates

-Divorce

-Labour Law

-Maintenance

-Third Party Claims

• Streamlined case management processes for increased efficiency and better client outcomes;
• Elevated client engagement levels by actively involving them in the decision-making process related to their cases;
• Enhanced communication between clients, families, and service providers by maintaining accurate and up-to-date case records;
• Participated in regular case reviews, offering insights and suggestions for improved service delivery strategies;
• Maintained confidentiality of sensitive client information while adhering to legal guidelines and ethical standards of practice;
• Developed strong relationships with community partners to enhance collaboration on behalf of clients.

• Sound Knowledge of Old Mutual Systems;
• First contact resolution of applicable queries/transactions;
• First level escalations and complaints;
• Manage customer expectations;
• Participated in training programs to stay current on industry trends and enhance skills necessary for successful client interactions;
• Assisted in the retention of high-value clients through proactive communication and exceptional service delivery;
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Managed purchasing, stocking and organizing inventory;
• Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents;
• Performed routine clerical tasks by scanning, filing, and copying documents;
• Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy;
• Welcomed customers and helped determine their needs;
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift;
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift;
• Greeted customers entering business and responded promptly to customer needs;
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels;
• Built relationships with customers to encourage repeat business;
• Worked flexible schedule and extra shifts to meet business needs;
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.