Mdumiseni Siphamandla Mthembu
Johannesburg
Summary
Adaptable and dedicated professional with a Diploma in Operations
Management, possessing strong
organizational and time management skills. Experienced in retail
and supervisory roles, demonstrating a
commitment to high-quality performance and customer satisfaction.
Seeking to leverage my skills and
experience to contribute to the success of a dynamic organization.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Shop Assistant
Clicks
05.2023 - 01.2025
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
Personal Assistant
SMN Enterprise
01.2019 - 12.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Supervisor in Training
Highveld Honey Farms
08.2018 - 11.2018
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Improved team morale and productivity through effective communication and active listening skills.
Education
Diploma In Operations Management - Operations Management
University of Johannesburg
Johannesburg, South Africa 10.2022
Matric -
Cwakeme High School
KwaZulu Natal12.2017
Skills
Problem-solving
Timeline
Shop Assistant
Clicks
05.2023 - 01.2025
Personal Assistant
SMN Enterprise
01.2019 - 12.2022
Supervisor in Training
Highveld Honey Farms
08.2018 - 11.2018
Diploma In Operations Management - Operations Management
University of Johannesburg
Matric -
Cwakeme High School
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