Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Thokozani Sihle ngobese

Germiston

Summary

I have a Higher Certificate in Law from UNISA and an RE5 certificate , with practical experience in customer service. I am used to working with client information, following set procedures, and communicating clearly and professionally. I understand the importance of FAIS compliance and building trust with customers, especially in an insurance environment. I am comfortable working in a structured workplace setting where accuracy, consistency, and reliability are important.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shop Assistant

Mr Price
10.2025 - 12.2025

Call Center Agent (lead Generation )

Lira Smart
10.2024 - 09.2025

General worker

Suikerbosrand Nature Reserve (PPYCP Programme)
10.2021 - 01.2022

Education

Higher Certificate In Law - Law

University of South Africa
Pretoria, South Africa
2025

N6 Tourism - Tourism

Central Johannesburg ( TVET) College
06.2023

grade 12 -

Winile Secondary School
11.2019

Skills

    Insurance Customer Service

    FAIS Compliance Knowledge

    Legal Research

    Client Support and Communication

    Problem-solving

    Team building

    Communication skills

    Regulatory compliance awareness

    Customer Service

    Attention to Detail

    Insurance product knowledge

    Integrity and honesty

Languages

English
Fluent
Zulu
Fluent

Certification

Regulatory Examination 5

Timeline

Shop Assistant

Mr Price
10.2025 - 12.2025

Call Center Agent (lead Generation )

Lira Smart
10.2024 - 09.2025

General worker

Suikerbosrand Nature Reserve (PPYCP Programme)
10.2021 - 01.2022

Higher Certificate In Law - Law

University of South Africa

N6 Tourism - Tourism

Central Johannesburg ( TVET) College

grade 12 -

Winile Secondary School
Thokozani Sihle ngobese