• Sports: Netball (Action Netball) & Tennis. • Community engagement: Charity events & community service. • Interests in systems thinking, teamwork, business acumen, and presentation skills.
• Dynamic Managing Director with proven expertise in business development, sales leadership, and client relationship management.
• Skilled in strategic planning, operations management, mentoring, and employee motivation, with a track record of driving revenue growth and customer satisfaction.
Managing Director – RMMN Auto (2018-Current)
• Strengthened client relationships through consistent communication and high-quality service.
• Achieved revenue growth by identifying business opportunities and expanding services.
• Developed and implemented business plans to meet long-term goals.
• Promoted continuous learning through employee development programs.
• Increased employee retention via positive work culture and career advancement opportunities.
• Handled escalated customer issues while maintaining excellent service.
Premium Stylist – Urban Degree/Platinum Group (2007–2012)
• Built lasting client relationships, generating referrals and repeat business.
• Boosted sales through upselling and customer-centred styling advice.
• Delivered excellent customer service, addressing client needs and concerns.
• Mentored junior stylists and collaborated on store displays to enhance sales.
• Educated clients on styling and fashion trends.
Fundamental management concepts
Systems thinking and business
Fundamental business acumen
Teamwork
Presentation skills
Business leadership, sales, and business development Strategic planning, decision-making, and problem-solving Communication, mentoring, training, and team collaboration Customer relations, professionalism, and adaptability
undefinedHigher Certificate in Management Practice
• Sports: Netball (Action Netball) & Tennis. • Community engagement: Charity events & community service. • Interests in systems thinking, teamwork, business acumen, and presentation skills.