Litlane Mmamathe Makhekhe Mokhuane
Chief Information Officer
Pretoria,GP
Summary
Specialist in disaster recovery and business continuity, with a track record of safeguarding business operations. Directed SAP migration from version 4.1 to ECC6, resulting in improved data management and operational capabilities. Focused on creating robust frameworks that support uninterrupted service delivery. Experienced leader prepared for role of Managing Director. Proven track record in driving business growth and strategic planning. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in financial management, operational excellence, and stakeholder engagement, with reputation for reliability and effective leadership.
Overview
2026
2026
years of professional experience
Work History
Managing Director
LJM INNOVATIVE INDUSTRIES
2019 - Current
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Cultivated high-performance organizational culture by implementing robust talent management and development program.
Chief Information Officer
South Africa Public Service
10.1998 - 11.2019
- Enhanced cybersecurity measures by conducting risk assessments and implementing security protocols.
- Implemented comprehensive disaster recovery plans to ensure business continuity during critical incidents.
- Optimized data management processes by designing robust data governance frameworks and policies.
- Increased revenue generation by identifying opportunities for IT-enabled growth and driving related projects.
- Led digital transformation initiatives to modernize business processes and improve overall efficiency.
- Ensured regulatory compliance by staying current on industry standards and implementing necessary controls within IT infrastructure.
- Established a culture of continuous improvement within the IT department through regular performance evaluations and skill development opportunities.
- Devised and wrote corporate technology procedures, modifying security policies for each worker level.
- Bolstered network infrastructure resilience with redundant systems design, ensuring seamless uptime for mission-critical applications.
- Achieved cost savings through strategic vendor negotiations and management of technology resources.
- Accelerated software development lifecycles by adopting agile methodologies, improving time-to-market for critical projects.
- Championed change management efforts to drive successful implementation of new technologies or processes throughout the organization.
- Researched new technologies and chose best options for company priorities and cost-effectiveness.
- Delivered innovative technology solutions aligned with business objectives and stakeholder needs.
- Searched for and approved purchases of new equipment.
- Evaluated emerging technologies to identify potential competitive advantages for adoption within the company''s strategic roadmap.
- Improved customer satisfaction levels with the development and implementation of user-friendly interfaces and applications.
- Developed high-performing teams through effective recruitment, training, and performance management strategies.
- Reduced downtime with proactive monitoring, maintenance, and troubleshooting of IT systems.
- Streamlined IT operations by consolidating systems and implementing process improvements.
- Fostered cross-functional collaboration by building relationships between IT professionals and stakeholders across the organization.
- Promoted organizational transparency concerning IT strategy, budget allocation, project progress updates, and performance metrics.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Guided organizational technology strategy and roadmaps.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
- Monitored key business risks and established risk management procedures.
- Created succession plans to provide continuity of operations during leadership transitions.
- Oversaw business-wide changes to modernize procedures and organization.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Cultivated company-wide culture of innovation and collaboration.
- Directed technological improvements, reducing waste and business bottlenecks.
- Founded performance- and merit-based evaluation system to assess staff performance.
Chief Officer: Digital Information Systems and Technology (DIST)
South African Revenue Services (SARS)
05.2017 - 10.2019
- Manages a staff compliment of six hundred and eighty (680 permanent SARS employees) 6 direct reports consisting of Group Executive (Plan): Enterprise Architect, Strategy and Innovation. Group Executive (Build): Enterprise Applications. Group Executive (Run) IT Operations and Infrastructure Management. Executive in the Office of the Chief Officer, Office Manager and Personal Assistant. Responsible for R2.2 Billion Budget.
- GOVERNANCE
- Influence the creation of enterprise wide reports that meet all statutory requirements.
- Strategically influence the development, adoption, implementation and adherence to governance, risk and compliance frameworks.
- PEOPLE
- Influence and direct the development of human capability and accountability framework in the division in support of people management strategies.
- Lead the development and cultivation of a divisional culture where the organisational values are demonstrated and lived.
- Provide leadership and direction by articulating and reinforcing the vision and the direction of the division.
- FINANCE
- Ensure that the divisional strategy is adequately budgeted for through the development and implementation of a requisite budget.
- Strategically influence implementation of effective financial control, management of costs and corporate governance in the division.
- CLIENTS
- Ensure strategic positioning of SARS and promote the enterprise with public service leaders, national and regional stakeholders.
- Strategically define and influence relationships and service level agreements made with internal and external stakeholders.
- GENERIC JOB OUTPUTS & PROCESS
- Champion policy framework and objectives with internal partners to ensure organizational wide integration.
- Use insights and knowledge gained from high level reports & analyse complex comparative information to create scenarios to direct strategic intent.
- Participate in developing enterprise vision and strategy in line with Government Policy, SARS mandate and operating model.
- Influence the understanding and adoption of organizational direction across all levels of the organisation and it’s stakeholders.
- Anticipate economic, political & legislative changes, scan external environment & develop organizational models to position SARS in the long term.
- Evaluate and assess the impact of decisions on the long term strategic objectives and the integrity of the organisation.
- Plan for future by setting priorities to shape & structure the organization; providing a framework for long term initiatives and milestones to be achieved.
- Take accountability for the development of a divisional strategy that clearly aligns to the organisation’s strategic objectives.
- Balance & integrate divisional resources, resolve competing requirements and allow for contingencies in support of strategic objectives.
- Communicate meaningful strategic context that articulates divisional purpose, vision & philosophy in support of overall organizational strategic objectives.
- Create the context to continuously improve divisional functions and systems in line with national, regional and international changes.
- Proactively identify mission critical problems, determine impact on long term intent of the organisation & develop divisional strategies to direct the future.
- Develop annual and long-term divisional plans, set clear priorities and measurable milestones for reporting units in line with organizational strategic plan.
- Influence national and regional industry trends and policies in alignment with long term strategic objectives.
- Develop, coordinate and implement IT strategies that are aligned to the overall organizational and respective lines of business objectives.
- Direct & manage information technology strategic plans, programs & schedule for business & finance data processing, computer services, network communications & management information services to accomplish organizational goals and objectives.
- Direct the information and data integrity of the organization, its business and tax payers.
- Develop strategic plans and implement the objectives of the information technology needs of the organization to ensure the computer capabilities are responsive to the needs of the organization’s growth and objectives.
- Direct and establish operating policies and approaches for computing and information technology in response to changing requirements for the IT by internal and external stakeholders.
- Evaluate overall operations of computing and information technology functions and recommend enhancements.
- Advise senior management on strategic systems conversions and in support of business goals and objectives.
- Prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing and dissemination of information.
- Review and approve major contracts for computing and information technology services and equipment.
- Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
- Establish organizational infrastructure to support and guide individual divisions/developments/sites in computing and information technology efforts and implement short and long-range departmental goals, objectives, policies and operating procedures.
- Provide advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
- Negotiate IT acquisition contracts, soliciting involvement of management team members, promote relationships between the organisation’s IT resources and external entities (e.g. vendors, researchers, auditors and other organisations.
- Provide responsive advice, counsel, education and service to the organisation concerning IT issues and trends in the IT industry.
- Communicate IT Plans, Policies and Technology trends throughout the organisation, including management groups and professional staff.
- Determine pertinent information required by management in making decisions and ensure that the gathering, processing, distribution and use of information occurs in a timely & cost effective manner through on-going review of information dissemination/ education programmes.
Education
MBA -
North West University
Mafikeng, South Africa 04.2004
Skills
Sales leadership
Timeline
Chief Officer: Digital Information Systems and Technology (DIST)
South African Revenue Services (SARS)
05.2017 - 10.2019
Chief Information Officer
South Africa Public Service
10.1998 - 11.2019
Managing Director
LJM INNOVATIVE INDUSTRIES
2019 - Current
MBA -
North West University