
Customer-oriented General Manager with 9 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
MS-Word, MS-Excel, MS-PowerPoint, MS-Access, MS-Outlook and MS-Project
Communication skills
Negotiations and Problem Solving Skills
Collaboration Skills
Adaptability and Learning Skills
Operations Management
Team Leadership
Project Management
Customer Relationship Management
Staff Supervision
Operations Oversight
Training and Development
Strategic Planning
Schedule Management
Customer Retention
Leadership and team building
Workflow Planning
Verbal and written communication
Staff Training and Development