MASISANGE LUDLOLO

• Fruit inspection & monitoring from receiving, production & dispatch
• Coordinate and manage the Quality team.
• Ensuring documents are completed accurately and are kept on record.
• Ensuring that equipment verification and calibration are carried out.
• Ensuring that all products received with COC/COA, including packaging.
• Compiling and sending daily intake and inline reports to suppliers and clients.
• Responsible for accept/reject criteria.
• Liaising all quality issues with suppliers and clients (SQA).
• Conducting internal audits, and sitting during external audits.
• Achieved service time and quality targets.
• Ensuring good housekeeping is maintained daily.
• Liasing with pest control service provider and over see internal pest control inspection.
• Scheduling training sessions and maintaining a Food Safety culture in the packhouse.
• Responsible for staff PPE and liaising with the laundry service provider.
• Ensuring the health and safety of everyone at the packhouse.
• Micro testing is carried out as per schedule.
• Collaborated with team members to achieve target results.
• Maintained clean, safe working environments to eliminate accident risks.
• Managed complaints with calm, clear communication and problem-solving.
• Handled customer concerns and escalated major issues to supervisor.
• Identified issues, analysed information and provided solutions to problems.
• Trained new hires on company-specific methodologies, successfully integrating them into the department workforce.

Inline Quality Controller.

• Food Technologisty

• Inline Quality Controller