

Experienced professional with a diverse background in customer service, administrative roles, and managerial responsibilities. Demonstrates strong skills in communication, time management, organisation, and conflict resolution. Proficient in computer literacy, social media management, Adobe Photoshop, and customer relationship management tools. Notable achievements include managing bookings and guest services at Marlicht Holiday Resort and creating growth reports for Spar Manaba. Adept at handling financial transactions, stock management, and promotional activities with high attention to detail. Seeking opportunities to leverage extensive experience and skills in a dynamic work-from-home environment. Dynamic Relief Manager with strengths in guest services and operational oversight. Ensures optimal unit readiness and guest satisfaction through effective team coordination and meticulous attention to detail. Drives continuous improvement in service delivery by implementing efficient booking and check-in processes.