Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARIZANNE De Bruin

Boksburg,GP

Summary

Dynamic Administrator with a proven track record at WENKEM, excelling in document management and team leadership. Enhanced productivity through effective time management and streamlined workflows, fostering collaboration across departments. Committed to maintaining data confidentiality while delivering exceptional customer service and resolving conflicts with diplomacy.

Overview

12
12
years of professional experience

Work History

Administrator

WENKEM
10.2024 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.

BRANCH ADMINISTRATOR

BUD RENTAL
07.2018 - 03.2022
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.
  • Commitment to maintaining office organization led to increased productivity among staff members.
  • Ensured compliance with company policies and industry regulations through regular auditing and staff education efforts.
  • Strengthened customer relationships by delivering top-notch service, understanding client needs, and offering customized solutions.
  • Administered payroll tasks accurately ensuring all employees were paid on time without discrepancies.
  • Enhanced branch efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Managed daily operations to maintain smooth workflow, overseeing scheduling, inventory management, and task delegation.
  • Effectively resolved conflicts among staff members by utilizing excellent interpersonal skills diplomacy.
  • Handled confidential information professionally safeguarding sensitive company data at all times.
  • Supported branch growth through effective management of staff, including recruitment, training, and performance evaluations.
  • Fostered a positive work environment by promoting open communication channels between team members.
  • Increased operational effectiveness with meticulous financial reporting and budget analysis.
  • Maintained strong vendor relations through timely payments, clear communication, and contract negotiation skills.
  • Boosted customer satisfaction by promptly addressing inquiries, resolving issues, and maintaining a high level of professionalism.
  • Coordinated team meetings agendas aimed at enhancing collaboration within the workforce.
  • Tracked branch performance metrics effectively to identify areas for improvement in both sales targets and employee performance.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Complied with established internal controls and policies.

Branch Office Administrator

RMD Kwikform
03.2013 - 06.2018
  • Conducted performance evaluations for staff members, identifying areas of improvement and providing constructive feedback for growth opportunities.
  • Enhanced customer satisfaction through quick response times and effective problem resolution.
  • Coordinated schedules and appointments for branch staff, optimizing time management processes.
  • Liaised between different departments within the organization to facilitate effective collaboration on projects or initiatives requiring cross-functional input from multiple teams.
  • Implemented new software programs, increasing office efficiency and reducing manual labor tasks.
  • Consulted with customers to resolve basic issues or direct to correct staff member.
  • Served as point of contact for vendors or service providers securing competitive pricing while maintaining quality standards.
  • Oversaw daily operations at the branch office, ensuring smooth workflow processes were maintained across departments.
  • Maintained office supplies and equipment to support team productivity.
  • Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
  • Facilitated team communication, leading to a cohesive and productive work environment.
  • Trained new hires on company policies and procedures, expediting their integration into the team.
  • Maintained inventory levels of office supplies, minimizing costs while ensuring availability of necessary items.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
  • Collaborated with management to develop branch goals, resulting in increased productivity and profitability.
  • Ensured compliance with company regulations by conducting regular audits of internal documents and records.
  • Motivated, trained and disciplined employees to meet performance benchmarks.
  • Managed maintenance of facility and grounds.
  • Assigned job roles and oversaw performance.
  • Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Education

High School Diploma -

JIM FOUCHE HIGH
BLOEMFONTEIN
12-2010

Skills

  • Document management
  • Team building and leadership
  • Data confidentiality
  • Document control
  • Time management
  • Problem-solving
  • Administrative support
  • Work Planning and Prioritization
  • Office administration
  • Office management
  • Decision-making
  • Scheduling
  • MS office
  • Customer service
  • Multiple priorities management
  • Operations management
  • Documentation and reporting
  • Staff management
  • Attention to detail
  • Timesheet processing
  • Deadline adherence
  • Supplies ordering
  • Data entry
  • Verbal and written communication
  • Filing system organization
  • Client communication
  • Inventory control
  • Conflict resolution
  • Payroll administration
  • Task delegation
  • Calendar management
  • Honest and ethical

Timeline

Administrator

WENKEM
10.2024 - Current

BRANCH ADMINISTRATOR

BUD RENTAL
07.2018 - 03.2022

Branch Office Administrator

RMD Kwikform
03.2013 - 06.2018

High School Diploma -

JIM FOUCHE HIGH

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MARIZANNE De Bruin