Marenchia Jodeen Klaase
Admin Supervisor
Vermont,WC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Admin Supervisor
Buco Hermanus
03.2024 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Identifying and resolving operational issues and challenges .
- Enforcing health and safety procedures.
- Responding to client enquiries.
- Resolving customer queries and issues.
Internal Sales Representative
Buco Hermanus
10.2021 - 03.2024
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
Senior Cashier
Buco Hermanus
05.2017 - 09.2021
- Demonstrated expertise in operating various point-of-sale systems, ensuring quick adaptation to any changes or updates.
- Provided exceptional customer service, leading to increased loyalty and return visits from patrons.
- Assisted in training new cashiers, resulting in a more efficient and knowledgeable workforce.
- Processed both cash and card purchases and returns.
Intern
Pennypinchers
11.2014 - 05.2017
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Classroom Assistant (HR N4 Students- Computer Practice)
Boland College
01.2014 - 02.2014
- The college had a temporarily need of staff due to an increase in work.
Assistance to the HR Officer
Abagold
11.2013 - 12.2013
- The company needed a HR student to assist with the archives (HR Department).
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Clerk (Volunteer)
Cape Agulhas Municipality
06.2013 - 07.2013
- I was obligated to gain valuable practical work experience over the period of two weeks during the college vacation.
- Contributed to the efficient functioning of the office by performing various clerical tasks, including data entry, photocopying, and faxing.
Education
No Degree - Human Resources Management
Boland College Hermanus
Hermanus 05.2012 - 11.2013
Grade 12 - undefined
Kharkams High School
Skills
Organizational leadership
Efficient workflow
Office management
Operations management
Deadline oriented
Relationship building
Training and coaching
Teamwork
Customer service
Problem-solving
Education
Boland College Hermanus, Human resources management, 12/01/12, 11/22/13, Entrepreneurship and Business Management N4, Personnel Management /N4/N5/N6, Management Communication N4, Computer Practice N4/N5/N6, Labour Relations N5/N6, Personnel Training N5/N6, Kharkams High School, Grade 12, Afrikaans Home Language, English First Additional Language, Mathematical Literacy, Life Orientation, Accounting, Business Studies, History
Dependants
0
Personal Information
- ID Number: 9312220189088
- Age: 31
- Hobbies: Learning and travel, Artistic activities,creative pursuits.
- Criminal Offences: None
- Health Status: Excellent
- Date of Birth: 12/22/93
- Gender: Female
- Nationality: South African
- Driving License: Learners License (Busy with Driving License)
- Marital Status: Unmarried
Timeline
Admin Supervisor
Buco Hermanus
03.2024 - Current
Internal Sales Representative
Buco Hermanus
10.2021 - 03.2024
Senior Cashier
Buco Hermanus
05.2017 - 09.2021
Intern
Pennypinchers
11.2014 - 05.2017
Classroom Assistant (HR N4 Students- Computer Practice)
Boland College
01.2014 - 02.2014
Assistance to the HR Officer
Abagold
11.2013 - 12.2013
Clerk (Volunteer)
Cape Agulhas Municipality
06.2013 - 07.2013
No Degree - Human Resources Management
Boland College Hermanus
05.2012 - 11.2013
Grade 12 - undefined
Kharkams High School