Mapaseka Modise
Johannesburg
Summary
Motivated and results-driven HR-oriented professional with an Honours degree in higher education management and a Bachelor’s degree in Human Resource and strong leadership experience in retail operations. Experienced in staff supervision, training, employee relations, and performance management within fast-paced environments.
Proven ability to manage teams, improve staff performance, and ensure compliance with company procedures. Strong background in operations combined with formal HR education makes me well suited for an HR Manager role.
Committed to building productive teams and supporting organisational growth through effective human resource practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fresh Food Manager
Shoprite group of companies
Soweto
04.2022 - Current
- Supervise and manage staff within Fresh Foods departments
- Provide staff training and development
- Monitor employee performance
- Ensure compliance with company policies and procedures
- Manage shift planning and staff allocation
- Maintain workplace discipline
- Support employee relations processes
- Ensure health and safety compliance
- Monitor productivity and targets
- Investigate stock losses and operational issues
Trainee Manager
The shoprite group of companies
Soweto
02.2021 - 02.2022
- Completed management training programme
- Rotated through all store departments
- Assisted with staff supervision
- Assisted with employee training
- Front-end operations management
- Receiving and administration duties
- Customer service management
Education
Post graduate diploma in higher education - Education
Vaal University of Technology
Vanderbijlpark, GP01-2026
Advanced diploma in management - Management under HR Degree
Vaal University Of Technology
Vanderbijlpark, GP01-2021
National Diploma - Retail Business Management
Vaal University Of Technology
Vanderbijlpark, GP01-2020
Skills
- Microsoft Excel
- Team Management
- HR Administration
- Communication Skills
- Planning and Organisation
- Staff Supervision
- Problem Solving
- Leadership
Languages
English
Advanced
C1
Certification
EDL-Language and literacy certificate
Key Achievements & Responsibilities:
- Manage departmental profitability and daily revenue performance
- Supervise and develop team members; conduct on-the-job training
- Monitor shrinkage and implement loss-control measures
- Ensure compliance with hygiene, safety, and operational standards
- Oversee stock control, receiving, and production planning
- Coordinate daily operational readiness and customer service delivery
- Act as Branch Manager Reliever when required
Hobbies and interests
- Cooking,reading & Singing.
References
- Herriet Makallane-RAM The shoprite group of companies 0734714382
- Admin office CW Building Vaal University Of Technology 0160010010
Timeline
Fresh Food Manager
Shoprite group of companies
04.2022 - Current
Trainee Manager
The shoprite group of companies
02.2021 - 02.2022
Post graduate diploma in higher education - Education
Vaal University of Technology
Advanced diploma in management - Management under HR Degree
Vaal University Of Technology
National Diploma - Retail Business Management
Vaal University Of Technology