Mandisa Shabangu
Johannesburg
Summary
Detail-oriented HR Professional with expertise in human resources administration and recruitment. Skilled in managing employee records, HR documentation, and providing administrative support. Committed to enhancing workplace relationships and employee development while driving organizational success through effective human resource management.
Overview
3
3
Languages
1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Administrative HR Assistant
Okhahlamba Municipality
Bergville
08.2024 - 08.2026
- Prepare HR documentation such as offers, employment contracts, confirmation letters, and HR correspondence.
- Ensure employee documentation is complete and compliant with internal policies and labour legislation.
- Coordinated onboarding and offboarding processes to ensure smooth transitions for new hires and departing employees.
- Assist with recruitment administration including posting vacancies, coordinating interviews, and preparing interview packs.
- Conducted reference checks for candidates.
- Maintain and update employee records both electronically and in physical personnel records.
- Capture and maintain employee information on the HR information system (SAGE).
- Maintained accurate records of employee leave, attendance, and absences in HR systems.
- Supporting HRBPs and the HRM with administrative tasks.
- Generate HR reports as required by management.
- Supported HR audit processes to ensure compliance with labour legislation and company policies.
- Supported payroll input, benefits administration, and HR administration tasks
Sales Associate
Ignition Group
Durban
01.2023 - 12.2023
- Promote and sell company products and services to prospective and existing customers.
- Make outbound sales calls and follow up on leads to convert prospects into customers.
- Identify and contact potential customers to generate new business opportunities.
- Identify customer needs and recommend suitable products or services.
- Explain product features, benefits, pricing, and available packages to customers.
- Negotiate prices and sales terms within company guidelines.
- Meet and exceed individual and team sales targets.
- Build and maintain strong customer relationships to encourage repeat business.
- Handle customer enquiries, objections, and complaints professionally.
- Follow up with customers to ensure satisfaction and identify additional sales opportunities.
- Maintain accurate records of sales activities, customer interactions, and transactions.
- Prepare sales reports and provide regular updates to management.
- Stay informed about product updates, market trends, and competitors.
- Adhere to company sales policies, procedures, and customer service standards.
HR Trainee
Boxer Head Office
Durban
10.2020 - 10.2022
- Collaborate with W&RSETA, line managers and HR to address training needs.
- Help identify employee training and development needs.
- Assist in planning, organising, and coordinating employee training programmes.
- Support the development and preparation of training materials, presentations, and learning resources.
- Assist with conducting employee induction and onboarding sessions.
- Coordinate training schedules, venues, and learning resources.
- Assist HR trainers in delivering workshops, presentations, and learning sessions.
- Collect feedback from employees after training sessions and assist with evaluating training effectiveness.
- Support the implementation of learning and development policies and procedures.
- Assist with preparing training reports and maintaining training databases.
- Maintain accurate training records, attendance registers, and employee development files.
- Communicate with employees and managers regarding training opportunities and schedules.
- Ensure training activities comply with company policies and relevant labour legislation.
- Provide general HR administrative support when required.
Education
Advanced Diploma in Human Resource Management - Human Resources Development
Mangosuthu University of Technology
Durban, South Africa 02.2018 - 12.2019
Diploma in Human Resource Management - Human Resources Development
Mangosuthu University of Technology
Durban, South Africa 02.2016 - 12.2018
Mqedandaba High School
Bergville , South Africa Skills
- High level of confidentiality and professionalism
- Good communication and interpersonal skills
- Strong administrative and organisational skills
- Attention to detail
- Ability to work under pressure and meet deadlines
- Ability to influence
- Customer Service
- Analysis and judgment/problem-solving
- Honest and hardworking
- Reliable and ethical
- Team Collaboration
- People-centric
- Human Resources Administration
- Recruitment and Selection
- CV Screening and Shortlisting
- Interview Scheduling and Coordination
- Employee Records Management
- Onboarding and Induction Administration
- HR Documentation and Reporting
- Data Capturing and Database Management
- Microsoft Office Suite
- Employee Database Administration
- Training and Development Coordination
- Payroll and Leave Administration Support
- HR Policy Administration
- Basic Knowledge of South African Labour Legislation
- Document Management and Record-Keeping
Languages
IsiZulu
First Language
English
Proficient (C2)
C2
Sesotho
Intermediate (B1)
B1
Certification
Driver’s license holder.
References
References available upon request.
Timeline
Administrative HR Assistant
Okhahlamba Municipality
08.2024 - 08.2026
Sales Associate
Ignition Group
01.2023 - 12.2023
HR Trainee
Boxer Head Office
10.2020 - 10.2022
Advanced Diploma in Human Resource Management - Human Resources Development
Mangosuthu University of Technology
02.2018 - 12.2019
Diploma in Human Resource Management - Human Resources Development
Mangosuthu University of Technology
02.2016 - 12.2018
Mqedandaba High School